Security: Video

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

The support of Bosch Site Monitor App for iOS and Android devices will end by 31 st  of June 2024. Bosch Video Security App will be the replacement, which is available in the Google Play Store as well as the Apple App Store for download.

Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming  a large number of  blocks in a very short time.

When trying to get the Software Assurance Report from Remote Portal, it cannot be generated, and the red message below occurs: “Upload a valid system info file or Enter a valid System fingerprint”. Why?

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

Since VRM 4.10, we have reintroduced the Live & Replay pages in the VRM web GUI.

This article presents how to find the Intelligent Insights version installed on my unit.  

Unsupported camera model: Auto-calibration is currently not supported for this camera model. Calibration could produce wrong results or might not work. Why is this message displayed in Configuration Manager?

This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?

OPC server is installed on the BVMS server OPC client software is installed (the client used in this article is Softing OPC Toolbox Demo Client), and the user can connect to OPC server that is running on BVMS server, but the user cannot send any command from 3rd party OPC client to BVMS system, for example changing the status of virtual inputs. There are no events coming from OPC to BVMS and the OPC client is not present in the list for third party integrations with BVMS

By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.

Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback

This article provides an ansswer if can I create an Intelligent Insights report containing hourly data for every day.

You can create a Command Script using the following scripting languages: C# and VB.Net You cannot change the scripting language of an existing Command Script. You can create a Client Script or a Server Script. You can add multiple scriptlets to every script.

You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.

It is only possible to configure a single time server per BVMS system to be used as time source for the VRM encoders.

This article is a step-by-step guide about how to access the direct link to cloud recording web interface from Video Security App (VSC).

This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.

This behavior is mentioned in the release notes and as a workaround you can separate the cameras into different groups. For example, if you have cameras in 2 different locations, it would be actually better to separate the cameras in 2 groups. But please be informed that by doing so, you will not be allowed to view them all together.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.