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    Security: Video

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    ‎06-25-2021 08:42 AM
    *Firmware 9.10 must be installed prior to installation of this firmware 9.51. Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page
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    ‎10-26-2021 12:19 PM
    By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.
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    ‎10-26-2021 11:22 AM
    When dealing with 3rd party or VSG, it’s recommended to get at-least "1" I-frame every second (normal scene).
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    ‎06-21-2021 11:06 AM
    Logs   are definitely important. We would even say they are the most important thing for a   system to function properly. At some point, the Central Support Team may ask you to provide them with the log files of your system. The steps below can be used for the following models: DIVAR AN 3000/5000 , DIVAR Hybrid 3000/5000, DIVAR Network 2000/3000/5000 You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-20141204T172254.zip ). Method 1 : from Local User Interface Method 2 : remote, using a browser
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    ‎06-18-2021 06:00 PM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL). Related Products: IP cameras   Step-by-step guide   Check out the section Alarm Mail of the ATSL documentation, there is detailed description of each required parameter. Example script:   AlarmMail mail:={IP("172.21.2.201")To("receiverl.address@test.com")Port( 993 )Layout(Standard)Format(Small)Camera(1)From("sender.address@test.com")Login("User")Password("Password")}; if(Input(1))then mail; if(Input(2))then mail; if(Input(3))then mail;   Note:    Firmware 6.30: it is not possible to change the SMTP port via Web Interface
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    ‎06-18-2021 05:55 PM
    The privacy mask moves around with the image when the MIC IP starlight 7000 HD camera is in PTZ mode. The camera is integrated into a 3rd party Software.
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    ‎06-18-2021 04:12 PM
    Before you can operate your VIDEOJET decoder 7000/ 8000 within your network, it must have a valid  IP address  for your  network and a compatible subnet mask. This articles explains how you can change the IP Address of VIDEOJET decoder 7000/ 8000 using Configuration Manager.
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    ‎10-26-2021 11:16 AM
    This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.  
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    ‎06-18-2021 03:36 PM
    When  login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com" Solution
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    ‎11-09-2021 04:58 PM
    The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera.
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    ‎06-10-2021 11:16 AM
      Question   Which .NET Framework version is required for Configuration Manager v7.30?   Answer   .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. .NET 4.7.2 is considered an operating system component under responsibility of Microsoft. If you operate in an offline CCTV network environment, please make sure that you have the .NET Framework 4.7.2 downloaded with the Configuration Manager v7.30 installer. Otherwise, the message below might appear and if you don’t have internet access you will be not able to use CM v7.30 WARNING: Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    ‎06-10-2021 10:57 AM
    From this article you will find out how to set up the IP Matrix configuration on the VIDEOJET decoder 7000 (VJD-7513) using Configuration Manager.   The built-in IP Matrix functionality, together with a connected keyboard, allows VIDEOJET decoder 7000 to run as a stand-alone system. An operator can manage up to 32 cameras via the keyboard without any PC or management system required. System setup is quickly done with Configuration Manager. After that, no PC is required to run the IP Matrix   Note: According to the Release letter (Firmware 9.51) of VJD-7513, VIDEOJET decoder 7000 supports IP Matrix application as built-in feature. According to the Release letter (Firmware 54.8.02) of VJD-7000, IP matrix remote monitor is only possible with UDP. TCP not supported. ** VJD-7000 can be used as an extended monitor to IP Matrix in single and quad view. Please check also the following article and find out: Which are the system requirements for configuration/ operation of VIDEOJET decoder 3000/ 7000/ 8000?   A single system can support: 2 physical monitor displays One KBD-Universal XF keyboard 32 cameras 32 camera sequences 9 favorite views
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-10-2021 09:32 AM
    Short intro and related topics: This article will review the settings required to configure Windows as a NTP time server. Note: If you are running VRM and have the Time Server enabled, you must disable the Time Server before performing the following. Article requirements: Windows Server 2016/ Windows 10
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS 😞 587 Port (SSL 😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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    ‎12-17-2021 11:39 AM
    Question   Which is the VSG preparation to support ONVIF Profile T in BVMS 10.0?   Answer   Additionally to ONVIF profile S, BVMS 10.0 supports ONVIF profile T. Profile S concentrates on basic video streaming and configuration Profile T focuses on advanced video streaming like use of H.264, H265 encoding formats, HTTPS streaming and event definition is more precise there Profile T functionality is only supported for devices that are added over VSG For conditional and optional features please refer to the BVMS - ONVIF Device compatibility article. Functionalities available for all devices added over VSG (BVMS 10.0): The ONVIF relays are scanned automatically Relays can be added to the Logical Tree by drag& drop and triggered from there Thee relay status is automatically updated and signaled with an appropriate icon in Operator Client Status and triggering is possible over BVMS scripts Once ONVIF camera is added to VSG, its capabilities are automatically scanned In the “Add ONVIF encoder” dialog it was added a new device properties entry that shows weather AUX is supported by device. The AUX commands are sent to camera vis VSG and can be triggered for an ONVIF device on alarm. Note: most of the ONVIF cameras do not support all in Configuration Client available events   ONVIF vendor mapping:   ONVIF camera connection to VSG and BVMS Operator Client: Live video from ONVIF camera to VSG or Operator Client can be secured with a Secure connection check box in the Add/ Edit ONVIF Encoder dialog. The secure connection is not chosen by default. (Default HTTPS port is 443) If the live video does not have to be secured, it is possible to choose what protocol should be used: TCP, UDP, Multicast, UDP Unicast. Note: The protocol automatically is switched to TCP if Secure connection is chosen:   Ports used between ONVIF camera and VSG: RTP/RTSP/TCP (secured 😞 443 HTTPS: 443/ customizable (requires TCP)   RTP/RTSP/TCP (unsecured 😞 80 HTTPS: 80/ customizable (requires TCP)   Unicast/ Multicast UDP: has to be configured in a camera first control connection via http port (default port 80 or customizable/ RTSP port: 554)   Nice to know: For a better understanding of the  BVMS 10.0 - ONVIF camera integration with VSG , we   encourage  you to join our online Trainings from  Bosch Building Technologies Academy!
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    ‎06-10-2021 12:29 AM
    It is possible to add ONVIF compliant cameras to Bosch Video Management System as live only devices or as VSG devices (then the cameras will also record). This article explains how to add an ONVIF camera as VSG device in full Bosch Video Management System (BVMS 10.1). We recommend using Bosch Workstations and Servers. They are fully tested and optimized for Bosch Video Management System.   Article requirements: BVMS installed ONVIF camera. Please refer to BVMS - ONVIF Device compatibility for additional information. PC/ Server/ Workstation
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    ‎06-18-2021 04:03 PM
    Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs : ✅   Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false )" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note:  NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:   Claiming cameras
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    ‎06-09-2021 11:24 PM
    This article explains how to connect an INTEOX camera to the S&ST ecosystem using Configuration Manager (7.20 and later). Nice to know: For a better understanding of using the  Bosch Remote Portal, S&ST ecosystem and INTEOX cameras , we encourage you to join our   online Inteox product line introduction training  from Bosch Building Technologies Academy!
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    ‎06-04-2021 10:12 AM
      Causes   DIVAR mobile viewer is not able to connect to DIVAR AN and/or DIVAR Hybrid/Network because some ISP’s  (Internet Service Provider) only support IPV6. This issue occurs on: iOS 14.4 DIVAR Mobile Viewer 3.1.4 DIVAR AN and/or DIVAR Hybrid/Network    Solution New app  3.1.5 version is released and available on the App Store.  Please download the new App version and fix this behavior. We encourage you to always use the latest version of the App. Latest versions contain the newest features and bug fixes.
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