Security: Video

If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.

The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.

Forensic search is a way of searching your recorded video for events that have happened in the past using the metadata that the camera has generated. You can use the metadata embedded in the video to reverse the process and search for events using the same or different tasks that VA provide. But, do you know what is the difference between individual & common search?

It is not possible to have a custom layout, such as 2 X 3. Supported layouts depend on physical characteristics of monitor and on the set aspect ratio. For example, for a monitor with optimal resolution 1920x1080 the following layouts are supported. Other resolutions may have different values. Any resolutions are supported.

Aside from configuring the camera using its own browser, there are other tools you can use to setup the camera. The choice when using which tool will come down to the individual installer. Their experience and know-how of the tool will dictate which one they will use. 

This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).

By default, the DIVAR IP all-in-one 7000 devices are intended to operate with one or two local monitors, connected to HDMI interfaces on the rear of the unit. If NO HDMI is connected, then iKVM over BMC port is active and available. In this case, it is supported to remove VGA cover and use it as local admin monitor, not to run the Operator Client.

Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.

According to the DIP Whitepaper, the unit supported 128 channels before upgrading. After upgrade to BVMS >= 11.0, having the MBV-BPLU-DIP base, the channels licenses limit is 256 channels 

The article describes how to ensure the delivery of the IVA events to Genetec Security Center via Hybrid Driver ( Other ( CPP13 or newer) driver )

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

By default the maximum number of shown results in the forensic search execution is 1000 and after 200 found results a warning message is shown. This article describes how to change those values.

Starting with BVMS 12.2, new OpenID Connect (OIDC) login options have been introduced. When closing the Operator Client, the user can decide to completely log off or stay logged-in.

If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8,  try to use another version of Configuration Manager, or remove the password temporarily.

DIVAR 5000 network or Hybrid do not support KBD-UXF. However, the KBD-DIGITAL is still a current product and can be used.

Having trouble with your DSA unit and not sure which are the next steps? Then contact the Central Technical Support team and provide the following mandatory information: Contact Information - make sure your contact information is accurate and up to date. This includes your name, phone number, and email address. Description of the Issue - please describe the issue you are facing in as much detail as possible. Include any error messages, unusual behavior, or specific circumstances surrounding the problem. Product Information  - include the product name, model number The Serial Number Support Bundle File (to download it, please check one of these articles based on your product:  DSA E2700, DSA E2800 from SANtricity Storage Manager App and DSA E2800 via web interface) Registration Form Provide the segment code from the back of the unit if the unit is not responding (lockdown)           Please note that prior to any action, the Central Technical Support team will check whether the DSA unit is still in warranty or not.         1. If your unit is Out of Warranty: The unit will not be serviced by the Central Technical Support nor their IT partner You have the possibility to extend the warranty (with extra 2 years) If you agree to pursue this path, then Central Technical Support will redirect you to the responsible department, from where you will receive a price offer. Also, if the unit is not covered by warranty, Central Technical Support will provide support based on a good will and only as best effort.  Nice to know: It is best that warranty extensions are purchased before the unit's warranty expires as In-Warranty service extensions are cheaper than out of warranty service extensions. Spare parts are not available for both DSA E2700 series and E2800 series when the units are out of warranty, therefore the only option left is to purchase a service extension.           2. If your unit is under Warranty: the Central Technical Support team will open a support ticket with their IT partner   Please note that for any other issues or concerns, please do not hesitate to reach out the Central Technical Support team at any time.  

This article guides you to easily find the connector’s pinout of FLEXIDOME Panoramic 5100i IR camera

What FW versions did Crowd Density Estimation get removed from IVA Pro? What to use in replacement for Crowd Density Estimation? How to remove the unrecognized task?

In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware

This article answers whether there is a character limit for the MQTT broker username on Bosch cameras.