Security: Video

This is a Camera Trainer exercise that shows how you can Train the Camera for paper jam detection on the paper shredder.

An installer doesn’t need to travel to customer's site for fine tuning the configuration, when a Camera Analytics task brings false alarms. The VCA task editor can be used for easy analytic configuration or for troubleshooting.

Forensic search is a way of searching your recorded video for events that have happened in the past using the metadata that the camera has generated. You can use the metadata embedded in the video to reverse the process and search for events using the same or different tasks that VA provide. But, do you know what is the difference between individual & common search?

New menu option "Import from csv file" available when right clicking on a VRM pool within the Device Tree of the Configuration Client. The option is not offered for Live only or Local storage cameras. 

This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.

Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.

“Error: Discontinuity in network stream!” appears randomly on the monitor/s connected to the VIDEOJET Decoder 7000 (7513). What could be the likely cause of this?

This article explains how to enable or disable audio recording for specific camera in BVMS, on action of BVMS Operator Client user.   Follow the step-by-step guide from this article.

Select the resolution of the JPEG images. You can choose between various <formats>: – 720P: 1280×720 pixels (only available for HD cameras). – 1080P: 1920×1080 pixels (only available for HD cameras).

The way to get Metadata in Milestone is through the Bosch Enhanced Metadata Plug-in

This article explains if you can receive / retrieve more than 4 live video streams with BOSCH Video Security Client on Windows PC

This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.

This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.

Check this article and find the difference between unmanaged sites and subsystems (BVMS)

Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.

New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator. 

The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.

During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.

Welcome to the 3.5 release of Video Security for Windows, Android and iOS. There are new features in this release, some of the highlights are explained within this article.