Bosch Building Technologies

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    2 weeks ago
    This article gives an overview of CPPs that correspond to certain types of cameras, decoders and encoders.
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    ‎11-02-2023 03:43 PM
    ⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.
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    ‎05-31-2024 12:17 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    ‎12-21-2022 12:41 PM
    To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).
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    a week ago
    Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address (iSCSI target).
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    ‎04-05-2021 12:06 PM
    This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.
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    ‎05-16-2023 03:36 PM
    The URL for RTSP stream (for example in VLC Media Player) should have the format as described in this article
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    ‎06-26-2023 02:43 PM
    "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
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    ‎11-09-2021 04:43 PM
    Use the CTFID tool (Configuration Tool for Imaging Devices) for configuring the camera. Find in this article the download link and the release note.
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    ‎04-15-2022 02:19 PM
    Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.
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    ‎05-03-2023 09:47 AM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    ‎05-31-2024 03:37 PM
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    ‎06-11-2024 09:18 AM
    In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices.
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    ‎02-24-2023 04:18 PM
    Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
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    ‎02-23-2023 09:39 AM
    First recommendation would be to configure the mode for IVA as a trigger, setting IVA as Profile 1 for “trigger off” and IVA as silent for “trigger on”.
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    ‎05-11-2023 10:50 AM
    To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".
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    ‎11-21-2022 07:38 AM
    This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them.
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    ‎02-22-2024 03:25 PM
    Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.
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    ‎08-29-2023 10:47 AM
    Follow the instructions from this article and find out how you can activate a license on your Bosch camera.
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    ‎06-14-2024 01:35 PM
    The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions.
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