Security: Video

The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).

This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.

If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it.

IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.

If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article

Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP

Related Products: BVMS / MVS / VSDK Overview: On request from development to provide a dump file from MVS system please follow the steps in the solution section.   Step-by-step guide   Reproduce the issue Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article :How To create BVMS memory dump?  When application is crashing, do not click any buttons on the appeared error window that will change the program state. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd): procdump.exe –ma <name of the programm exe> <dump file name>.dmp   In the case of MVS you need to do that for all 4 MVS services: - Bosch.MVS.SourceProvider.BVMS.Service.exe - Bosch.MVS.DataStorage.Service.exe - Bosch.MVS.SourceProvider.MobileCamera.Service.exe - Bosch.MVS.Transcoder.Service.exe

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)