Bosch Building Technologies

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    ‎08-02-2023 09:57 AM
    This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key
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    ‎08-02-2023 12:00 PM
    Find out from this article what should be done when the MIC IP STARLIGHT 7100I cameras pan but do not tilt
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    ‎12-20-2023 03:08 PM
    The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
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    ‎08-02-2023 08:32 AM
    BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
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    a week ago
    Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.
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    ‎07-26-2023 01:15 PM
    At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.
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    ‎03-30-2022 03:28 PM
    VIDEOJET decoder 3000 is only capable of decoding H.264 video.
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    ‎07-26-2023 01:05 PM
    When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.
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    ‎07-26-2023 12:59 PM
    You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.
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    ‎07-26-2023 12:48 PM
    The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?
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    ‎07-31-2023 11:47 AM
    Both RJ45 and M12 plug connectors are available with IEC 11801:2002 Cat5 compliance. This further simplifies the concurrent use of both connector types within a single system.
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    ‎07-24-2023 11:35 AM
    If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    ‎07-21-2023 08:50 AM
    This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.
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    ‎06-14-2022 10:51 AM
    Use the Microsoft Event Logging! When an error occurs, you can use the event log to help determine what conditions caused the error and identify the context in which it occurred.
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    ‎07-17-2023 11:34 AM
    After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.
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    ‎07-17-2023 11:24 AM
    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎07-17-2023 08:44 AM
    The RCP documentation can be found in the Firmware .zip file on the product page.
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    ‎07-11-2023 08:38 AM
    Find out from this article if is it possible to get a raw video stream from a Bosch camera
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