In principle, the Autodome starlight 5100i IR camera (NDP-5523-Z30L) may only be operated with switches, midspans or PoE injectors that meet the EEE802.3bt standard! - Or use 24VAC.**

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‎08-11-2021 10:19 AM

SNMP services are not installed on Windows 10 "October 2018" update by using the BVMS 9.0 installer

When using the BVMS 9.0 installer on a Windows 10 "October 2018 update" machine (Build 1809) the SNMP services cannot be installed. Microsoft has changed the way the SNMP services are installed in Windows 10 "October 2018 update".

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‎05-16-2022 03:26 PM

How to configure Yahoo SMTP setting for Alarm email notification?

This article will guide you to setup a App password usage from your Yahoo account which you can use the generated password for Bosch IP camera alarm email notification setup.

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‎11-03-2023 10:32 AM

How to use the export function from RAM for Bosch cameras with Firmware 7.10 (FTP)?

Starting with firmware 7.10, an option to export from RAM recording buffer allows recording exports on the fly without requiring an SD card or external iSCSI storage.

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‎03-28-2024 12:28 PM

How to upgrade BVMS from v.10.1 to v.11.0 on DIVAR IP 7000 AIO GEN3?

This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)

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a week ago

How to configure Gmail SMTP setting for Alarm email notification?

This article will guide you to setup a App password usage from your Google account which you can use the generated password for Bosch IP camera alarm email notification setup.

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‎05-10-2022 03:48 PM

Why would there be vulnerabilities during a security scan of Bosch cameras in a 3rd party software?

You have to make sure that you are not using HTTP. This is an insecure protocol and we recommended to disable HTTP because it will lead to vulnerability scan results.

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‎08-29-2023 10:16 AM

Where can I find the required System Info File while activating the BVMS license via Remote Portal?

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

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‎09-25-2024 01:44 PM

Fix black screen and 'Display blanked' message in Live view of AUTODOME camera

The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!

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‎09-26-2024 09:04 AM

AUTODOME IP starlight 7000 HD & Genetec: Troubleshoot frozen image & no PTZ

Check this article and find out how can you fix the bad frozen image and no PTZ, bad images, uncontrollable web-interface, stuck images in Genetec live/recording for AUTODOME IP starlight 7000 HD camera (FW 7.10.0076) integrated in Genetec as VMS. Version 5.9.4

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