Security: Video

This article will guide you how to remedy invalid expansion licenses on your Bosch Divar IP 5000 all in one.    Error indication Despite that the registration of your additional purchased licenses has been completed successfully. The licenses may become invalid  after a  following reboot. This behavior is caused by switching the MAC address of your teaming interface.  

This article helps you to activate the purchased licenses (MBV-XSITEPLU-100) if the unmanaged site expansion licenses were not introduced During the introduction of BVMS 10.0 (BVMS Plus)

The pop-up dialog window message: "Setup has detected a pending restart.  Please reboot the system and rerun the installation"  appears when attempting to run the valid BVMS windows installer package.

The modern and easy to use Bosch Video Security Client, version 3.1 comes along with new features. Check this article!

In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket.   Related Products: BVMS, Operator Client This article describes the initial information needed to start troubleshooting Operator Client Crash.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description   Symptom specific Information Problem Description   Note down the events that lead to crash Classify the crash reproducible crashes that trigger Windows Error Reporting crashes/ hangs/ freezes that are hard to reproduce, or take long before repeating   Logging Information   Dump file from the crash – refer to the following article How To create BVMS memory dump?  ConfigCollection from the machine where the crashing Operator Client is running.