Bosch Building Technologies

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    ‎12-13-2023 02:49 PM
    The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.
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    ‎12-12-2023 01:41 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    100% helpful (3/3)
    ‎12-07-2023 01:27 PM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
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    ‎12-07-2023 08:03 AM
    You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
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    ‎12-05-2023 08:25 AM
    Different devices, whether cameras or encoders, offer a different amount of processing power for video content analysis (VCA).
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    ‎12-05-2023 08:21 AM
    IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.
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    ‎12-01-2023 01:49 PM
    Starting with BVMS v10.0, you can leverage VRM Encryption Technology.
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    ‎12-01-2023 01:12 PM
    Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming  a large number of  blocks in a very short time.
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    ‎11-30-2023 01:46 PM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.
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    ‎11-30-2023 01:13 PM
    If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.
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    ‎11-29-2023 01:43 PM
    The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.
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    100% helpful (1/1)
    ‎11-29-2023 12:42 PM
    This article explains how to fix the behavior of MIC IP 7000i/9000i Bosch camera when is out of focus during a rapid zoom
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    ‎11-29-2023 11:31 AM
    Should the inverter produce a sine/sinusoidal wave, a square wave or other?
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    ‎11-28-2023 03:52 PM
    Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
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    ‎11-28-2023 02:58 PM
    When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!
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    100% helpful (1/1)
    ‎11-27-2023 01:57 PM
    Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3). This article is only relevant in aspects of network security / port security where MAC addresses are analysed. Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.
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    ‎11-27-2023 01:33 PM
    If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.
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    100% helpful (3/3)
    ‎11-27-2023 10:00 AM
    When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.
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    ‎11-27-2023 09:55 AM
    Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.
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    ‎11-27-2023 09:51 AM
    If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.
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