Security: Video

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

This article provides the Firmware  of the VJD-7513 is also suitable for the successor model VJD-7523.

This article shows where  to check how many blocks cameras can be used in VRM.

This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.

If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.

If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19

Using the following command you can reset the result of People counting via SDK: http://<IP_address>/rcp.xml?command=0x0b4a&type=P_OCTET&direction=WRITE&num=1

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.

This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.

Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback