Bosch Building Technologies

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    ‎06-14-2024 03:28 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    100% helpful (1/1)
    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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    ‎12-07-2023 08:03 AM
    You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
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    ‎12-01-2023 01:49 PM
    Starting with BVMS v10.0, you can leverage VRM Encryption Technology.
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    100% helpful (3/3)
    ‎08-01-2024 08:49 AM
    The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.
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    ‎12-01-2023 01:12 PM
    Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming  a large number of  blocks in a very short time.
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    ‎11-30-2023 01:46 PM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.
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    ‎11-30-2023 01:13 PM
    If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.
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    ‎11-29-2023 01:43 PM
    The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.
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    ‎07-26-2024 01:35 PM
    Should the inverter produce a sine/sinusoidal wave, a square wave or other?
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    ‎04-15-2024 08:00 AM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    ‎11-28-2023 03:52 PM
    Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur
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    100% helpful (1/1)
    ‎04-04-2024 10:02 AM
    White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.
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    ‎02-23-2024 01:39 PM
    This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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    ‎11-28-2023 02:58 PM
    When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!
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    ‎03-14-2023 03:43 PM
    This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface.
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    0% helpful (0/1)
    3 weeks ago
    If you have a Bosch Security Systems product which needs repair or replacement, this is what you need to know about how the Central Technical Support team handles the RMA process.
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    ‎09-24-2024 02:56 PM
    If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.
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    ‎11-27-2023 09:44 AM
    If you forgot the password of your Bosch IP recorder and you want to reset its password, the Central Technical Support Team can help you.
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    ‎05-31-2024 03:34 PM
    Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.
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