Currently there is an issue detected on the DIP 44xx.
Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.
Upon powering on the DIVAR IP all-in-one 7000 system you hear FAN spinning normal, LEDs are blinking at normal frequency and there are no error beep codes. However, there is no display when connected via VGA (or) DVI (or) DP. Check out this article and find out how to fix this!
If ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps:
Upgrade Configuration Manager to version 7.61.
This must be used in combination with CPP13 Firmware 8.45 or later
This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016)
Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here).
The time effort to fix this in older FW will be planned for early March 2023.
Possible causes and solution(s)
Cameras which get connected from the customer's site to Bosch Remote Portal use an outgoing connection via TCP port 42000.
Outgoing connections usually are not blocked by a router, however in a corporate network with proxy server, firewall, etc. involved, the IT department might open the needed ports.
The troubleshooting steps below might help you to connect cameras to Bosch Remote Portal.
Known issues on camera commissioning
In most cases when camera commissioning fails, the root cause is:
No connection to Bosch Security Cloud from the customer’s site
Blocked Internet connectivity (e.g. blocked ports by proxy or firewall)
User belongs to more than one Company in Remote Portal
The camera is already commissioned to a different cloud instance
Known camera firmware issues
Known camera date issue