Security: Video

This article contains the CGI commands that help you to enable or disable the MIC 7100i/MIC 7000i/MIC fusion 9000i camera's Wiper during boot-up

PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.

If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19

This article gives you more information about FLEXIDOME IP starlight 8000i camera streaming capabilities.

The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!

The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.

This articol provides solution for  FLEXIDOME IP starlight 8000i about wrong color applied to alarm-triggered bounding boxes (Camera Trainer).

The thermal mode is saved in the preposition settings. If you have changed the thermal mode of the camera in the Picture Settings Thermal page and you also want the Thermal color mode to apply to the existing saved pre-position, you have to re-save the pre-position again.  

Question   What to do when MIC IP camera is unable to perform the Object Classification in IVA detection?   Answer   Based on examples of target objects and non-target objects, the Camera Trainer program uses machine learning to allow the user to define objects of interest and generate detectors for them. Using Configuration Manager, you can configure the Camera Trainer program using both live video as well as recordings available through your MIC IP cameras. The camera also includes the latest release of Intelligent Video Analytics application for use on prepositions. Designed for mission-critical applications, the video analytics can reliably detect, track, and analyze moving objects while suppressing unwanted alarms from spurious sources in the image, even in harsh weather conditions. Advanced tasks like multiple line crossing, loitering, idle / removed object detection, crowd density estimation, occupancy and people counting are available for live alarming and forensic search. Object filters based on size, speed, direction, aspect ratio, and color can be defined. In order to perform Object Classification correctly, please make sure that you have correctly: set the correct Orientation     Save all the pre-positions again if the orientation stetting is changed calibrated the camera A simplified calibration mode reduces installation time significantly because you only need to enter the installation height once for each camera, independent of pre-positions. After the camera is calibrated, the analytics engine can automatically classify objects as upright person, car, bike, or truck.) enabled 3D tracking set it up the tasks and followed the VCA manual.   Please see an overview of object classification in the following article: How to set up object classification with video analytics

Follow this article if you have FLEXIDOME IP outdoor 5000i (FW 6.43.0027) or FLEXIDOME starlight 6000 VR (FW 6.32.0109) cameras and you would like to upgrade them to the latest version available

Should the inverter produce a sine/sinusoidal wave, a square wave or other?

Mercury vapor lights are banned in many countries. There are a variety of phosphor coatings used by different lighting brands resulting in different color temperatures.

Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.

In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.

‘Status 11’ means that the wiper is blocked and cannot move freely or cannot move at all. Please check if the wiper is working properly and can move freely.

This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).

The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.

The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).

Bosch requires the installer to provide the specified power mentioned on the product spec sheet and labels. While taking into consideration the POE standards. Bosch doesn't support out-of-spec operation of our cameras as we cannot guarantee proper functionality in such circumstances. Thus, we will not be providing out-of-spec voltage or power values at this stage.

In the winter period, if there is no PAN functionality in the camera and despite this, the TILT still works, this could be caused by the snow or ice that might be stuck between the static part of the camera and the moving camera head. Find out from this article how you can prevent this happening.