Security: Video

This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.

In case of unexpected behavior of the Bosch Forensic Search in Genetec Security Center this page can help during the investigation and in finding the root cause of the problems

This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.

This article presents which are  the supported Bosch extensions with the Forensic Search.

The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect

Are AMD CPUs / GPUs supported by the Bosch Dewarping plugin for Milestone XProtect?

This article explains what to do with missing metadata in Milestone XProtect.

Using the following command you can reset the result of People counting via SDK: http://<IP_address>/rcp.xml?command=0x0b4a&type=P_OCTET&direction=WRITE&num=1

For all ONVIF, RTSP and JPEG cameras we only support one live stream, and for ONVIF you can only select which profile to use for this one live stream. 

Let’s suppose that you have one setup which consists in an Adam 6060 I/O module, BVMS and a DINION IP thermal 8000 camera. Can the state of an ADAM relay module be changed when the IVA from the camera generates an alarm?

This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.

This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.

This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  

This article shows how to check if particular non Bosch camera is supported in BVMS.

This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.

XProtect offers 3 different modes of metadata streaming. What are the differences there?

The article describes how to receive analytic events from Bosch cameras in Milestone XProtect.

This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' 

This article describes how to use Milestone's PTZ  "Home" position with Bosch PTZ cameras.