Security: Video

This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.

Bosch Remote Portal provides the VideoView+ Service which allows to display live video, replay of recorded video on the camera, and a forensic search on Video Security Client. Further the Video Security App (on iOS and Android) can receive push alarm notifications triggered by motion in the camera image, for example. This article explains how to configure this service to receive push alarm notifications.

In this article you will find the ports which are used for Remote System Management

Let's see how can you generate the sensor report of you Fire Panel from Bosch Remote Portal!

If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19

This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.

Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

This article shows from where can I find my Bosch Remote Portal ID.

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.

This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.

Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.

This article lists different ways to connect to cameras Live/Playback using the Video Security Client/App: to DIVAR IP AIO/BVMS system or to Camera directly, bypassing DIVAR IP AIO/BVMS system.  

License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?

This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 

This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.

Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 

Follow the steps below and find out how you can perform the Firmware Upgrade for multiple cameras in bulk

This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page

Check this article to learn how to move a license from an user account to another one in Remote Portal