Security: Video

This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )

This article contains the LIF fie which will help you to activate the Activation Key from SLMS for BVMS Lite v10.0

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.

Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

This article explains how you can collect VRM logs in different versions of it

Learn how to design a network on which BVMS can run comfortably.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

This article summarizes the BVMS design details, and serves as a guide to planning a BVMS system with Bosch cameras and storage. It focuses on BVMS combined with the VRM.

This article shows what to do in case the following message occurs: "Could not add the following devices"  when adding IP cameras FW 7.87  to BVMS 12.0.

The timeline is present, but the recordings appear to be black for all cameras.

At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.