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    Security: Video

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    ‎06-26-2023 02:43 PM

    What should you do if the Bosch Remote Portal is not reachable from Configuration Manager?

    "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
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    ‎06-26-2024 08:45 AM

    Where and why should 3rd party devices be registered?

    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    ‎12-21-2023 10:16 AM

    Secure by default - Increasing the default level of IP camera security

    Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
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    ‎08-04-2022 08:15 AM

    How to change the default SMTP port for IP cameras?

    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    ‎02-14-2023 07:56 AM

    [FAQ] "Video image is not available” message displayed in BVMS Operator Client by Forensic Search

    After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?
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    100% helpful (1/1)
    ‎08-15-2023 08:11 AM

    FAQ: CGI commands to enable/ disable the wiper of MIC 7100i, 7000i, fusion 9000i

    This article contains the CGI commands that help you to enable or disable the MIC 7100i/MIC 7000i/MIC fusion 9000i camera's Wiper during boot-up
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    ‎05-31-2024 03:36 PM

    How to download the support bundle file for DSA E-Series E2700?

    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎10-06-2022 01:16 PM

    How to upgrade the firmware for multiple cameras (bulk) at the same time in Configuration Manager?

    This article explain step by step how to upgrade the firmware for multiple cameras (bulk) at the same time in Configuration Manager.
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    2438 Views
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    ‎06-09-2023 04:55 PM

    How to install the KBD-UXF Keyboard and configure the BVMS workstation for Keyboard integration?

    In this article you will learn how to install the keyboard drivers and hot to configure a BVMS workstation for Keyboard integration
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    ‎06-28-2024 11:37 AM

    How to activate the View Control panel for Electronic PTZ of Dinion IP starlight 6000 or ultra 8000?

    Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).
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    ‎08-21-2023 03:55 PM

    Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

    When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?
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    2469 Views
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    ‎06-23-2022 04:47 PM

    Why is Bosch IP camera showing red padlock after connecting to Remote Portal from Config Manager?

    Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    2400 Views
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    100% helpful (1/1)
    ‎01-19-2023 09:25 AM

    How to send SNMP v1 requests to Bosch cameras?

    A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests.
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    ‎03-14-2023 04:46 PM

    Is it possible to configure each FLEXIDOME multi 7000i camera (CPP14) imager separately?

    Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.
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    a week ago

    Why the Live view shows ‘Authentication failed’ in Video Security App?

    This article explains why the Live view shows ‘Authentication failed’ in Video Security App.
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    ‎05-29-2023 11:39 AM

    What ports does Configuration Manager use for devices searching?

    This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
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    ‎11-09-2022 03:44 PM

    Resolve SD Card Recording Issues with the MIC-7100i IP starlight and Inteox Cameras

    This article provides solutions regarding how to resolve SD Card Recording Issues with the MIC-7100i IP starlight and Inteox Cameras
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    2335 Views
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    ‎02-06-2023 10:41 AM

    What to do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0?

    This article explains what can you do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0
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    2350 Views
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    100% helpful (1/1)
    ‎04-05-2021 04:44 PM

    What does mean the blinking play button near yellow exclamation icon?

    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
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    ‎03-11-2024 11:50 AM

    Why "VCA: Authorization required" message is displayed in Configuration Manager?

    Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager? Find out here why this message is displayed and what you should do to fix it.
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