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    Thursday
    A transfer of the license from the Bosch Software License Manager System (SLMS) to the Bosch Remote Portal is required for every BVMS system to be upgraded from 10.1 to 11.0 Starting with BVMS 11.0 the license activation will be done via the Bosch Remote Portal. To upgrade an existing system, the BVMS licenses need to be migrated from the old licensing system, Bosch Software License Manager System (SLMS), to the new licensing system available in Bosch Remote Portal. This article describes the steps that need to be followed when upgrading a system to BVMS 11.0. Prerequisites for upgrading a system to BVMS 11.0: Existing license activated in SLMS Valid Software Assurance (SMA) PRO Valid account on Bosch Remote Portal   ❗ ❗ ❗  IMPORTANT In BVMS 10.x the computer signature is the link to the license in the SLMS When upgrading to 11.x the computer signature becomes obsolete and the new Remote Portal tool no longer takes it into consideration The software Order ID is transferred in the background from SLMS to the Remote Portal This allows the activation of BVMS 11.x in the Remote Portal using the new identifiers for the Management Server Hardware called System Fingerprint, contained in the System Info file.
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    Thursday
    In terms of license activation process and compared to other versions of BVMS (<v11.0), the Bosch Remote Portal replaces the Bosch Software License Manager System (SLMS), starting with BVMS v11.0. A new user registration is required in Bosch Remote Portal and the mandatory information for license activation is the System Info file (generated in the Configuration Client) and the Software order ID (received from the Bosch order desk by e-mail → ordering remains unchanged: still utilizes the Bosch Order Desk) The remote portal will then provide a   "Activation file" which includes all activation details. It needs to be uploaded to the newly installed BVMS system. The activation process defines the start date of the software maintenance agreement (SMA - software assurance) period. The end date is shown on the License manager of the BVMS Configuration Client after activation NEW:  Software version-less ordering process: Ordering a BVMS Base or Expansion licenses is not software dependent anymore starting with BVMS 11.0 upwards. During license activation only "non End of Life" (EOL) versions are assigned to the license.   Follow this article and find out the steps that need to be performed when activating a new BVMS 11.0 license.
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    Thursday
    This article will guide you through the upgrade procedure of a MIC 500 camera.   Connected by use of USB / RS485 converter. Do not use the “Transparent” USB converter anymore as this is not compatible the latest version of Universal Camset Software 4.12 Make sure that you have the MICUSB485VTR2 ( USB  to RS485) This converter is attached in package of  MIC  500 camera. Make sure you have programmed on your PC latest Firmware of Camset Software. Version 4.12 includes the MIC file1.07 which contain all available protocols.   In case Bi-phase card has been inserted in Power Supply box, remove this PCB during upgrading of your MIC camera, in very few cases this may be cause a connection failure during upgrade process.
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    Thursday
    This article will guide you to upgrade your MIC camera. This procedure is not applicable for   MIC   440 Explosion Proof version. Protocol change must be executed in our repair center, hence unit must be send to our repair center by RMA procedure.   Connected by use of USB / RS485 converter. Do not use the “Transparent” USB converter anymore as this is not compatible the latest version of Universal Camset Software 4.12 Make sure that you have the MICUSB485VTR2 (USB to RS485) Make sure you have programmed on your PC latest Firmware of Camset Software. Version 4.12 includes the MIC file 1.07 which contain all available protocols.   IMPORTANT: DO NOT connect theMIC-USBto the PCUSBport UNTIL AFTER the software has been installed. In case   Bi-phase   card has been inserted in Power Supply box, remove this PCB during upgrading of your   MIC   camera, in very few cases this could cause a connection failure.
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    Thursday
    In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers.  What is also very important always for the troubleshooting is the DIVAR Service log.  In addition to that, in some situations network captures from the DIVAR may also be required.  
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    Thursday
    An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to   improve the performance   and   get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.
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    Thursday
    When in upright position the combo illuminators are already mounted, and afterwards the camera needs another position ( INVERTED ),  please remove first the illuminators prior starting the procedure to change the ORIENTATION. If not, then you will get the next message: “Changing orientation is not possible because of the mounted illuminators”  
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    Tuesday
    The Release Letter for CPP 7.72.1118 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.
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    Tuesday
    RTSP and multicast streaming There are different ways for a client to receive a multicast stream: the client can connect to the camera and request a multicast stream. In this case you would see a connection in the dashboard. If not checked, it requires at least one connected client to have the camera provide the stream into the multicast group. Clients who just joined would receive no stream if there is no client connected. the client can join an existing multicast stream without connecting to the camera. It must know the multicast group. You would not see this client on the dashboard. The streaming flag tells the camera if it should feed its stream into this multicast group, regardless of a connected client. This is an option if there are many, many clients possibly connecting to the same camera/stream. There is no difference in data amount if streaming is checked or not as long as there is at least one multicast client connected to this multicast group. Below you find a way how to pass a special connection string to request a multicast stream via RTSP from a BOSCH IP camera or IP encoder.
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    Monday
    If your DINION IP Thermal 8000 (NHT-8000) camera is reporting blurred/unclear/unsharp images that are randomly appearing during the day, or the night, please follow the steps below in order to fix it.
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    Monday
    If you just added a device to BVMS, you get the possible stream options as per a “Config table” known to BVMS. In this case we have added the FlexiDome IP starlight 7000 VR: Please follow the steps below, if you wish to use the settings as per the devices   current   configured capabilities.
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    Monday
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    Monday
    Some options have been removed when compared to previous CPPs, as they are only useful for moving cameras. Find here the overview of the web page of ‘Live’ functions section and the options remained available for FLEXIDOME multi 7000i (CPP14) cameras.
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    Monday
    The System Overview  and Dashboard page shows all available data of your camera.  Find more useful information about FLEXIDOME multi 7000i camera from this article!
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    Monday
    Each camera imager can be configured separately and therefore many settings can be made and checked separately. Settings in the Installer Menu can be made on a per-camera basis, including sensor mode, image rotation & lens settings with the lens wizard. Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.
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    Monday
    ‘Display stamping’ submenu has been moved from the General menu to the Camera menu. Open one browser Type the IP address of your camera Go to Configuration > expand the Camera menu. The "Display stamping" menu will be displayed there. Options are much more flexible than in the previous cameras, they are now like CPP13 cameras (INTEOX).
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    Monday
    The camera may be out of focus during a rapid zoom change if: There is a large amount of reflection with full sunlight. Or, there are headlights or bright lights present at night. This problem occurs most often when used in traffic applications.   Causes:   The camera tries to focus on the bright lights and fails to find the correct focus position (example snapshot of headlights below). Find how you can fix this issue from this article!
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    Monday
    MIC 7000i with FW 7.72 shows blurred images. After restart, the quality of the image is good for a short time, but the issue reappear. Only Applicable to these models: MIC 7000i (MIC-7502-Z30x) MIC 9000i (MIC-9502-Z30x)   Find how you can fix this issue from this article!
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    Monday
    According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.
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    2 weeks ago
    With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.
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