Bosch Building Technologies

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    Security: Video

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    6 hours ago
    Question Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second   (FPS) value or upgrading the Firmware   of your camera. ❓   But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the   Firmware version of your camera, from a single comprehensive system overview page.
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    8 hours ago
    A possible situation can occur when you have, for example, one DIP 3000 with BVMS 8.0 and CPP7.3 cameras. The cameras are not working because the firmware is old. The problem that might arise could be: Configuration Client will display a message like: "unknown platform" Gaps in recordings or not recording at all VCA settings cannot be changed Logs warning: "2020-11-22 04:49:29.339;cameraId=10.13.22.98\0\1;Sender;Error;This device has an abnormal high storage consumption. To protect other recordings, storage allocation is reduced. But this may result in recording gaps for this device"
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    9 hours ago
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder. Article requirements: BVMS Camera Decoder
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    9 hours ago
    If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.
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    14 hours ago
    Related Products AUTODOME IP starlight 7000i (NDP-7512-Z30xx), MIC IP starlight 7100i (MIC-7522-Z30xx), and MIC IP Ultra 7100i Symptoms Complaints received about video performance in terms of sharpness, focus, and color. AUTODOME IP starlight 7000i (NDP-7512-Z30xx), MIC IP starlight 7100i (MIC-7522-Z30xx) Complaints received about NTCIP Autofocus, Autoiris, and MIC wiper control. All models listed above. Diagnosis Video Performance Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. (Not applicable for the MIC IP ultra 7100i) NTCIP Controls Autofocus and Autotiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently. Wiper Operation This operation was never implemented and no complaints were received until June, 2020. (MIC models only) Solution FW release 7.72.0008. Camera performance of the camera block was improved and requires the customer to upgrade the camera block FW per the procedure in the PDF attached. (Not applicable for the MIC IP ultra 7100i)   The FW was updated to support the NTCIP operations per the 2014 standard.
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    Tuesday
    The attached document describes how a Tattile camera can be connected to BVMS and describes the provided functionality in the BVMS operator client. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project.
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    Tuesday
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    Tuesday
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? ⚠️   Before start, please load firmware 7.72.0008 and check if the problem still occur In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed. Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow a RMA
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    Tuesday
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow a RMA
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    Monday
    Question Dear Bosch, you have so many nice articles related to BVMS on the knowledge base( 😉 ). I would really like to have a consistent overview of the available information. Answer Sure! Status Article Description   Bosch Visio Design Icons Set of Visio Design icons for Bosch products. 2020-08 Updated BVMS - Device Compatibility This document describes how BVMS works with older and newer Bosch cameras. 2020-08 Updated BVMS - Single port connectivity  This document describes how the SSH functionality works.   BVMS - Configure time services  This document provides a guideline on how to configure time services.   BVMS - Merging VRM systems  This document describes how to merge two VRM systems into a single system.   BVMS - Operator quick guide This document serves as a quick guide for operators. 2020-02 Updated BVMS - Streamlining This document describes the streamlining concept. 2020-02 Updated BVMS - Configuring a Microsoft iSCSI target This document explains how a Microsoft iSCSI target can be configured. 2020-08 Updated BVMS - Deployment guide This document describes how a BVMS system can be deployed from the commandline. This is useful when using software deployment environments. 2020-08 Updated Virtualization - A concept explained This document explains virtualization. 2020-08 Updated BVMS - Upgrade guide Described the process on how to upgrade a system (checklist)   BVMS - BIS Connectivity Describes how to connect BVMS to BIS 2020-08 Updated BVMS - SDK help Provides instructions and examples on how to use the BVMS SDK   BVMS - Keyboard shortkeys Shows a (normal computer) keyboard and the shortkeys that are available for BVMS.   BVMS - OPC Server Describes the functionality available in the OPC server.   BVMS - Mobile Video Service Describes the Mobile Video Service conceptually.   BVMS - GDPR Description on how GDPR impacts BVMS.   BVMS - Network design guide First version composed together with ASA. Feedback welcome! 2020-08 Updated BVMS - Upgrade guide Describes how to upgrade a BVMS system step by step. 2020-09 Updated BVMS - System design guide Previously known as pre-sales guide.   BVMS - Policy based recording Describes the “cameras and recordings” tab, in addition to the product manuals. 2020-08 Updated BVMS - Blueprints Shows general BVMS system design blueprints.   BVMS - Activate demo license Describes how customer can generate and activate their own demo license. Includes link to the LIF file. 2020-08 Updated BVMS - AE Specification Architects and Engineering specification.   BVMS - Automatic login of Operator Client Describes the parameters which allow the operator client to automatically login. Updated!  BVMS - ONVIF Compatibility Lists the tested ONVIF devices.   BVMS - Configuring LDAP Explains how BVMS can be connected to a LDAP environment.   Safe software delivery Describes how customers can check the integrity of the installation zip files.   BVMS - Client installation package Describes how a reduced client installation package can be used. 2020-10 Updated BVMS - Decoding performance Shows the workstation performance   BVMS - Migrating SQL Database Describes how to migrate the SQL database to a different server. 2020-08 Updated BVMS - Securing the security systems Describes how to secure a BVMS system.   BVMS - ANPR by ISS Describes how to configure ISS SecureOS and BVMS to combine ANPR functionality.   BVMS - IEC62676-1 Describes how BVMS meets the requirements specified in IEC62676-1   BVMS Lite - Quick start guide Describes how BVMS Lite can be set-up.   How-to: Transition from Project Assistant to (B)VMS Have you ever wondered how to best transition from the Project Assistant to (B)VMS?   Software-defined video surveillance storage Describes the collaboration between HPE, SUSE and Bosch in modernizing video surveillance storage.   BVMS Person Identification - Data Protection Information The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. 2020-08 Updated Software Service and Support Describes how software moves through the product lifecycle.   VRM eXport Wizard Describes how to use the VRM eXport wizard 2020-11 Updated BVMS Project checklist The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system.   BVMS - Automated firewall configuration How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system?   BVMS - Store snapshot of all cameras My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually?   BVMS - Demonstrating (JPEG) cameras How can I use "virtual" cameras to demonstrate BVMS?   How to create CA signed certificates for cameras and distribute  Configure video authenticity / integrity using CA signed certificates New 2020-08 BVMS - Operator collaboration using Slack  Configure BVMS to integrate with Slack. New 2020-08 BVMS - Person Identification Camera Placement Guide  Describes best-practices on camera placement when using person identification. New 2020-10 BVMS - Tattile configuration  Describes how to configure Tattile (LPR) cameras and BVMS.
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    Monday
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. The attachments include a document describing how to use the project checklist and the project checklist itself.
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    a week ago
    The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.   This procedure should be performed on new appliances that have not yet been deployed. ⚠️ Before performing this procedure you must aware of the following: • Performing this procedure on a commissioned system will result in none specific video loss • Re-imaging the appliance after performing this procedure will result in loss of all data and mirrored sets • Mirroring must be performed in “Disk Management” and not with the chipset provided in the hardware • Creating mirrored sets will result in a performance loss of 20% • All mirrored drives will be converted to “Dynamic Disks” during the mirror creation process • This process can be performed on a two or four drive units
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    a week ago
    Question How to move the Bosch PTZ camera to a specific pre-position during inactivity? Answer This can be done via alarm task scripting. The “inactivity” algorithm below will move the camera to Pre-position 99 in the Alarm Task scripting. In this way, you can use the Pre-position 1 for other surveillance purpose.
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    a week ago
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in   drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    a week ago
    Under most circumstances, Bosch IP cameras require additional licenses. If you want to use features that are covered by different licenses, you must install the appropriate licenses  using the camera's installation code. For example: MIC IP starlight 7100i has the Camera Trainer program used to train the camera to recognize user-specified target objects, such as moving and non-moving objects, to alert operators of unusual scene activity. License is required to activate the Camera Trainer in this case. MVC-CT-PTZ is the license needed for PTZs Camera Trainer for Intelligent Video Analytics 7.10   But where you can find the installation code needed to license a Bosch camera?
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    a week ago
    What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?
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    2 weeks ago
    Compared to hardware, in which it is relatively easy to define an end-of-support concept based on the expected lifetime, software behaves totally different. In theory, when the environment does not change, software can still be running ten years after it has been installed. As new versions of the software are released regularly, it is important for customers to know what they can expect from Bosch Building Technologies when the software is purchased. This document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside. Additionally this document lists the up-to-date situation for all of those software packages.
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    2 weeks ago
    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    2 weeks ago
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    2 weeks ago
    Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client.   Furthermore, you will find here some useful information about each section on the Dashboard page.
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