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    Security: Video

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    Friday
    Intelligent Platform Management Interface (IPMI)   is a security guard for your server. Some primary functions of IMPI are to monitor hardware status (including temperatures, power consumption, voltage, etc.), log server data, and allow access to the server even when an operating system is not installed or is malfunctioning. IPMI gives you the ability to manage servers in remote physical locations regardless of the installed operating system. This procedure is applicable for DIVAR IP 6000/7000.   Follow the steps from this article and find out how you can remotely view and collect the system's event log through IPMI (Intelligent Platform Management Interface).
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    Thursday
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    Wednesday
    When working with previous versions of BVMS, remote connectivity was cumbersome due to the amount of port mapping that needed to be configured. BVMS 7.5 provides a new method of remote connectivity utilizing Secure Shell (SSH) Tunnelling. The attached document (attachments can be found on the bottom of the page) describes the set-up and configuration of the SSH functionality in BVMS.
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    Tuesday
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    Monday
    Exporting video with Video Analytics meta data is very useful in the process of optimization of Video Content Analytics performance. One could configure VA, record particular scene and then replay this scene over and over again using different VA configurations. Moreover the video could be exported and replayed multiple times with different VA configuration settings. This article describes the different possibilities - BVMS Operator Client and BVMS Viewer, VRM eXpport Wizard, Web Interface of a Bosch Camera. The choice of the tool depends on the way the camera and recording are managed. 
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    2 weeks ago
    In many camera systems installed for observation and or security purposes, the camera is used as an information gathering source, providing video streams and I/O alarm facilities as part of the total system. Information, such as scene details in the provided camera’s stream, can be sent to monitoring centers where operators can interpret the relevance of the information. According to his or her human involvement in this case, the follow-up actions for this information for the end-user are manually invoked. In systems where no operators are available, the same camera information can be diagnosed internally; programmed and processed via smart algorithms in the camera and, as a result, IP connections are invoked to follow-up automation by other smart devices on the network.   In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices. In various Verticals, this Bosch - Advantech combined solution can fully automate adequate follow-up actions for the end-user without the cost of a video management system and human intervention.
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    2 weeks ago
    Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
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    2 weeks ago
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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    2 weeks ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? Before start, please load firmware 7.72.0008 and check if the problem still occur. In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed. Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow an RMA
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    2 weeks ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
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    2 weeks ago
    This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."
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    2 weeks ago
    Accidents happen, but cloud backup services from Dropbox help make recovering your lost files easier. If you want to download the Bosch camera videos to your Dropbox account, please follow the steps below. Article requirements: Create a Dropbox account Go to the configuration menu of the Bosch IP camera, either by adding the “IP number/port” of the camera in the address bar/URL (ignore security warnings, and in the pop-up menu; fill in “service” as username and the camera’s password) or by using the “Configuration Manager” (on Windows PC) select the camera, right-click and select “configure verification for camera”. Ignore security warnings, and in the pop-up menu fill in “service” as username and the camera’s password). Check whether the most actual FW is installed on the camera. If not, make sure you do this first ( link download store for FW, Configuration Manager and video security client). Bosch Video Security app installed (IOS, Android and Windows)
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    4 weeks ago
    Question:  What you should know when you request a password reset for the Bosch IP camera? If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you. Before requesting a password reset for your IP camera, please note that you need to provide some important information to the Central Support Team to get help from them.
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    4 weeks ago
    Question:  What the “Storage state failure” alarm message means in Operator Client?
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    4 weeks ago
    Question:  What to do if “Management server is not online” message is displayed when you access Configuration Client?
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    4 weeks ago
    Symptoms In rare cases userc might have seen random reboots of the NetApp E2800 contorllers in a simplex controller E2800 iSCSI storage syste   (updated: According BOSCH Product Managemetn and alignment with NetApp Simplex controller systems E2800  can be operated on NetApp Firmware 11.50.2 Updates will be published till 8th of February 2021 dual controller E2800 iSCSI storage systems usng below mentioned older  NetApp Firmware versions   Diagnosis This article is valid for Dualcontroller NetApp E2800 systems. Only for those useres recognizing such a E2800 iSCSI dual controller sysstem show an unplanned reboot, can consult the NetApp Major Event Log (MEL). Customers reported this to BOSCH using a NetApp  dual controller firmware 11.40, dual controller firmware11.50.2 dual controller firmware11.50.R2.  We request customers facing a reboot / unexpected iSCSI connection reset to get in contact with BOSCH Technical Support. For Dual Controller systems a new version is approved and offered by BOSCH. Simplex / Singel Controller systems E2800 can be and should be used with Frimware 11.50.2  which can and must be requested via BOSCH Technical support. See also the BOSCH product catalogue for latest information status update  2021-02-01: https://resources-boschsecurity-cdn.azureedge.net/public/documents/DSA_E2800_Release_Note_enUS_79775057035.pdf   These data are currently updated and therefore this KB-article will be enhanced and updated between  2021-01-10 and 2021-02-08.    Solution A basic step when dealing with technical questions for NetApp E2800 iSCSI storage systems is, to register the system with Serial No. by using the following registration form: https://resources-boschsecurity-cdn.azureedge.net/public/documents/Registration_DIP_600_Special_enUS_9007222920871435.docx  NetApp and BOSCH want to inform, that we expect  a new SANtricity firmware, provided by NetApp, which will contains a fix for the controller random reboot issue which were reported back to Bosch by some customers. The firmware version /  SANtricitiy firmware for E2800 iSCSI models  is delayed and planned for May 2020. As this NetApp SANtricity firmware is desigend by NetApp for BOSCH use cases with 24/7 video recording + replay and even worst case situations during a running reconstruct, this Firmware is not yet available via NetApp NOW. NetApp agreed with BOSCH to cover all improvements and fixes in a global and public release around June/July 2020. BOSCH will inform here in this article about the comming release when available.
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    a month ago
    Question: If your VIDEOJET decoder does not seem to work properly ,   most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device. But which are the system requirements for configuration/ operation purposes of VIDEOJET decoder 3000/ 7000/ 8000?
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    a month ago
    Question:  Which are the RCP commands to disable/ enable IVA on the camera?
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    a month ago
    Question Where are the DIVAR IP 2000 EZ reset options ?
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    a month ago
    Thanks to its integrated, long-lasting wiper, the MIC IP starlight 7000 HD camera captures images of the highest quality all year long, regardless of the weather. This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them. Article requirements: MIC IP starlight 7000 HD Bosch Video Management System version 8.0 (BVMS 😎 Workstation
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