Security: Video

This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project

This article describes the considerations that need to be taken into account when designing a video surveillance system that is suitable for person identification. 

The attached document provides more insights into the system configuration regarding the BVMS - Operator collaboration with Slack

This article describes the different possibilities - BVMS Operator Client and BVMS Viewer, VRM eXpport Wizard, Web Interface of a Bosch Camera. The choice of the tool depends on the way the camera and recording are managed.

This article describes the absolute minimum information we need in order to start analyzing and optimizing Video Analytics performance

This article provides a step by step description of how to create certificates and configure their distribution in the large systems. 

Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files

"Project Assistant easily cut our camera installation labor by 30%"

The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!

Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA

Find out from this article how to configure a singe mode VIF on NetApp array. For example if we have 2 (or more) physical interfaces, how to connect them to different network segments and, if one of the segments fails, the second network interface to step in automatically?

BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.

Place the script from this article in the alarm task editor and save it.

The initial idea of the Project Assistant is nicely summarized in the video from this article

Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards Cisco claims that the Bosch UHO-PoE-10 at startup for a short moment (around 1 micro second) exceeds maximum current peek allowed by the updated IEEE 802.3-2015 standard, allowing the PSE (Power Source Equipment) to withdraw the power as a protective measure. Due to analogue overcurrent protector components in the Cisco switch it can happen that tolerances may cause variety in behavior over different Cisco switches, even when the same model and setups are used. Currently this behavior is only known on some Cisco models. (reports were seen on C2960X, C3560CX and recently C9200.)  

Check this article and see what's new in Project Assistant version 1.4.0

In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗ It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue camera type / FW dependent? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor. The following articles will help you out:   How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful

The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a Professional BVMS system while retaining all existing recorded video. Note: This procedure should only be performed by a certified BVMS / VRM technician or installer

This article provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.

This article describes how Streamlining works and how it can be finetuned.