Bosch Building Technologies

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    ‎04-28-2023 02:41 PM
    Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.
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    ‎03-16-2023 04:23 PM
    Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.
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    ‎01-26-2022 02:48 PM
    The USB driver has a different letter than E:\ and DIVAR IP Software Center seems to look only in this root, in fact it doesn't find the new software.
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    ‎09-22-2023 03:16 PM
    Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.
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    ‎07-06-2023 10:09 AM
    This article contains a step-by-step guide from which you can learn how to change the video stream of a camera in Bosch Video Security Client
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    ‎08-21-2023 09:23 AM
    This information may be requested by Central Technical Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2800 support bundle file from SANtricity Storage Manager App is provided below.   Step-by-step guide   Please make sure that you have the SANtricity Storage Manager App installed on your unit. 1. Open the SANtricity Storage Manager App   2. Right click on your DSA E2800 > select "Execute Script..." option    3. Add the following line in the Script Editor:  save storageArray supportData file="c:\supdat.7z" force=true;   4. Go to Tools and select "Verify Syntax"   5. "Syntax check complete" message should be displayed   6. Next, go to Tools and select "Execute Only"   7. To perform this operation, you have to login with your DSA E2800 credentials > click OK > "Working" message will be displayed Note: it may take a while for the next window to appear 8. Select "Add Security Exception" and next "Confirm Security Exception"   9. You will be prompted to enter the credentials again. Fill in the necessary details and click OK   10. The Script will start the execution and the bundle file will be exported.   11. The file will be downloaded in "C:\"     Nice to know:   How to download the support bundle file for DSA E2800 via WEB browser? How to download the support bundle file for DSA E-Series E2700?   You can also see the NetApp Knowledge Base:  How to collect an E-Series support bundle via SANtricity command line interface Note: You should have a NetApp account to access the NetApp KB article above.
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    ‎09-25-2023 10:01 AM
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    ‎09-26-2023 08:27 AM
    This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
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    ‎11-22-2022 03:26 PM
    Find out in this article the Bosch Inteox cameras portfolio with the New Features
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    ‎02-20-2023 02:19 PM
    This article explains how to proceed when you want to register a camera to Bosch Remote Portal and the client’s network is restricted.
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    ‎09-22-2023 01:44 PM
    This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.
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    ‎01-04-2023 03:39 PM
    To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.
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    ‎12-21-2021 01:24 PM
    This article explains the 3 options for deleting a user from Bosch Remote Portal.
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    ‎11-22-2022 03:32 PM
    Remote Portal's Remote Connect service allows connection to your devices through the Remote Portal with your client software, such as Video Security Client and Video Security App.
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    ‎02-27-2023 08:37 AM
    In this solution article a questionnaire for a first basic analysis of a reported issue is described. This checklist is intended to help to identify and resolve known issues immediately and to collect relevant data in case of an unknown issue. 
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    ‎11-25-2021 10:02 AM
    This article illustrates how to avoid timeouts in the "jump to next"/"jump to previous" functionality for recordings in Bosch VMS Operator Client..
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    ‎01-11-2023 03:59 PM
    Camera Counter Reports are available on Bosch IP cameras capable of Essential Video Analytics or Intelligent Video Analytics, which are connected directly to the Remote Portal.
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    ‎05-10-2023 12:11 PM
    This article provides you with the available options, services and licenses in Bosch Remote Portal for Bosch IP cameras.
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    ‎06-08-2023 09:47 AM
    Use Bosch software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account
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    ‎06-16-2022 02:53 PM
    This article describes how to deploy Microsoft Security Updates on a BRS Appliance
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