Bosch Building Technologies

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    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎11-22-2023 10:12 AM
    By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.
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    ‎11-21-2023 02:30 PM
    If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).
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    100% helpful (2/2)
    ‎05-27-2024 08:26 AM
    Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.
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    ‎11-17-2023 02:00 PM
    This article guides you to easily find the connector’s pinout of FLEXIDOME Panoramic 5100i IR camera
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    ‎11-16-2023 09:15 AM
    Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.
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    100% helpful (1/1)
    ‎03-27-2024 12:46 PM
    The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.
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    100% helpful (1/1)
    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎10-26-2021 10:10 AM
    The method from this article shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
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    ‎11-10-2023 09:30 AM
    The audio file can be played using the RCP+ command CONF_AUDIO_OUTPUT (0x09b9), payload=4 (Sample), which can of course also be sent to the device itself using ATSL scripting.
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    ‎11-08-2023 12:36 PM
    For Scriplets (because they are process of BVMS): .NET 4.8.  For SDK App: BVMS SDK .dll is compiled in .NET 3.5; .NET 4.8 can be used because it is backward compatible
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    ‎10-31-2023 01:49 PM
    Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
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    ‎09-25-2024 01:40 PM
    The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.
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    ‎06-28-2024 01:13 PM
    This article contains some hints about what to do when the FLEXIDOME IP 3000i IR does not provide Analog stream or it provides a grey image
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    ‎04-10-2024 01:41 PM
    The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?
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    ‎10-25-2023 08:20 AM
    The detection distance (based on the pre-defined requirements*) depends on the focal length and the size of the of the gun. 
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    ‎12-22-2023 09:18 AM
    This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.
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    3 weeks ago
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
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