Security: Video

When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.

For fast incident retrieval, the free Forensic Search Plug-in seamlessly integrates with Genetec Security Center and is fully compatible with all Bosch cameras. When the Bosch Forensic Search Plug-in is installed and configured, it can be used from Genetec Security Desk. 

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 

This article describes the steps that are required to access the DIVAR IP 5000 AIO system from the internet.

VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.

In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.

This article is a step-by-step guide on how to set focus position on MIC IP starlight 7100i camera (focus to a certain setpoint).  

This article explains what to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras: To resolve this issue, upgrade the Video Security Client to version 3.7.1.840. According to the Release Notes (page 2), this version fixes the authentication failure with legacy cameras (CPP4) . 

Bosch Remote Portal release notes are a key resource for staying informed about the latest developments, maintaining security, ensuring compatibility, and optimizing the use of the portal. Subscribe on this article and stay up-to-date with the latest news!

This article lists how to configure ANR feature in BVMS and how to set up correctly the iSCSI and direct replay. 

Please check which port and protocol have been set on the camera that has the live black image.

This article will guide you to setup a App password usage from your Google account which you can use the generated password for Bosch IP camera alarm email notification setup.

This article explains how to secure access and manage ports for Bosch IP video devices. General network port usage and video transmission: HTTP, HTTPS and video port usage: Video software and port selection: SSH tunneling

This article answers whether the FLEXIDOME Multi 7000i camera consumes 4 licenses in BVMS. From BVMS 11.1 and newer version, the FLEXIDOME Multi 7000i camera is using only 1 license (including 4 channels). For BVMS lower than 11.1, then it will consume you 4 channel licenses.  

This article explains how you can use and set-up dewarping on the FLEXIDOME panoramic 5100i and FLEXIDOME panoramic 5100i IR cameras (edge dewarping).

This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).

In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.

This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.

When the camera operates in automatic Night-Mode and the switching interval is too fast the camera built in protection mechanism will intervene to prevent premature wear of the mechanical IR-Cut filter.