Security: Video

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

This article presents what does each Task of Video Analytics (Bosch Security and Safety Systems).

Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”

Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?

The RCP documentation can be found in the Firmware .zip file on the product page.

The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 

BVMS v10.1 and  BVMS v11.0 come with a checkbox where you can logon to the Operator Client with Windows Credentials. If you want to use this function, you need to set up the BVMS Configuration Client and browse the AD users-groups. Then, the users can sign in to Operator Client with their Windows-Credentials. 

This article contains the CGI commands that help you to enable or disable the MIC 7100i/MIC 7000i/MIC fusion 9000i camera's Wiper during boot-up

This article presents what symptoms appear in BVMS Operator Client if Time synchronization is wrongly set. Also provides some recommendations about what to do to avoid this symptoms. 

NetApp SANtricity Dynamic Disk Pools (DDP) technology represents a significant advancement in storage system, data protection and data management. As disk capacities continue to grow without sufficient increases in data transfer rates, traditional RAID rebuild times are getting longer, even up to several days. This slow rebuild results in much more time with degraded performance and exposure to additional disk failures.

"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.

Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.

By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.

Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon

This article contains several common questions and answers about Firmware of Bosch MIC IP Starlight 7000i cameras

Find out in this article the Bosch Inteox cameras portfolio with the New Features

Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?