Bosch Building Technologies

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    ‎05-31-2024 03:35 PM
    This article provides a background information about syslog, tips for 3 rd party Syslog server options and step by step instructions how to configure, activate and collect the syslog.
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    ‎05-31-2024 03:35 PM
    Use Bosch software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account
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    ‎05-31-2024 03:35 PM
    This article lists the scenarios in which technical support normally request dump file from a BVMS system.
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    ‎05-31-2024 03:34 PM
    Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  
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    ‎05-31-2024 12:17 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    ‎05-27-2024 11:09 AM
    The calibration can be done by using already recorded videos, as is demonstrated in the video below. Either video recorded on the camera's SD card or on a recorder can be used. This can save calibration time and can be done by a single person.
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    ‎05-17-2024 10:26 AM
    This article provides a step-by-step guide about how you can disable UPnP of Bosch IP cameras & multicast scan from Configuration Manager. One of the reason why UPnP (Universal Plug and Play) is enabled in our devices is because ONVIF uses this to scan the ONVIF device in the network.
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    ‎05-16-2024 02:42 PM
    This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.
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    ‎05-16-2024 11:17 AM
    Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.
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    100% helpful (1/1)
    ‎05-15-2024 08:46 AM
    This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.
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    ‎05-08-2024 03:02 PM
    The default behavior of VRM is to redirect requests from "HTTP" to "HTTPS" via the HSTS setting. Never change VRM or any device settings via CM if they are managed by BVMS - BVMS will revert the settings back to previous state as set in BVMS Cc
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    ‎04-30-2024 02:10 PM
    At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.
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    ‎04-29-2024 01:17 PM
    For larger projects, where many cameras need to be commissioned, the question might come up on how to tackle it in the most efficient way using the Project Assistant.
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    ‎04-23-2024 03:38 PM
    When a user decides to use SingleKey ID (SKID) or an integrated customer IDP (company account) as the authentication method for Bosch Remote Portal or Alarm Management a technical password will be required to login to other applications that do not support SingleKey ID or any other IDP. In the following, it is explained how to create a technical password and how to use it with an application like for example Bosch Configuration Manager or Bosch Project Assistant app, that does not support SingleKey ID or any other IDP.
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    ‎04-18-2024 11:48 AM
    This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.
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    ‎04-18-2024 11:33 AM
    In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.
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    ‎04-15-2024 08:00 AM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    100% helpful (1/1)
    ‎04-12-2024 10:48 AM
    Bosch Remote Portal connects you to your Bosch Security devices from anywhere and lets you perform remote administration and maintenance anytime
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    100% helpful (1/1)
    ‎04-12-2024 10:48 AM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.
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    ‎04-12-2024 10:45 AM
    All multitenant cloud instance migrate to under SingleKey ID (SKID) access management. This means: - One single email/password for login all integrated applications - One digital id for your users - All existed email migrate under single Key id - If you have same email address for system users and company user, it will migrate as system user
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