Bosch Building Technologies

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    ‎04-15-2024 08:00 AM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    ‎03-14-2023 03:43 PM
    This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface.
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    ‎11-24-2023 01:53 PM
    This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.
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    ‎11-21-2023 02:30 PM
    If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).
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    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎10-26-2021 10:10 AM
    The method from this article shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
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    ‎11-10-2023 09:30 AM
    The audio file can be played using the RCP+ command CONF_AUDIO_OUTPUT (0x09b9), payload=4 (Sample), which can of course also be sent to the device itself using ATSL scripting.
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    ‎10-31-2023 01:49 PM
    Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
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    ‎10-17-2023 01:05 PM
    Find out how to install FLEXIDOME corner 7100i IR camera! The camera is corner-mounted, robust, and ligature-resistant, with a wide field of view that eliminates blind spots and produces high-quality images even in low light.
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    ‎04-04-2024 03:33 PM
    External processes can be started within server scriptlets. Check details on C#  System.Diagnostics, Process Class.
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    ‎08-03-2022 10:44 AM
    Connections and programming for VIP X1XF and VG5 600 Dome.
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    ‎02-07-2024 01:34 PM
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    ‎10-04-2023 08:26 AM
    To set up certificate-based authentication with Bosch, you'll typically need to follow the steps from this article.
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    ‎02-12-2024 01:20 PM
    This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.
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    ‎09-08-2023 09:33 AM
    This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.
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    ‎09-06-2023 10:31 AM
    This article is a step-by-step guide about Video View License activation process.
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    ‎06-11-2024 02:11 PM
    Bosch Remote Portal provides the VideoView+ Service which allows to display live video, replay of recorded video on the camera, and a forensic search on Video Security Client. Further the Video Security App (on iOS and Android) can receive push alarm notifications triggered by motion in the camera image, for example. This article explains how to configure this service to receive push alarm notifications.
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    ‎12-21-2023 10:16 AM
    Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
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    ‎08-02-2022 04:54 PM
    This will let you call up cameras on an Allegiant monitor output across the network to a remote site.
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