Bosch Building Technologies

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    Tuesday
    If you have configured an out of the box system and once the configuration was done you wasn’t able to access the BVRAdmin account, this article will help you to find a solution. Access to BVRAdmin account is required to perform administrative tasks on the operating system. This requires the following steps:
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    3 weeks ago
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    ‎04-09-2024 04:06 PM
    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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    100% helpful (1/1)
    ‎03-13-2024 01:27 PM
    This article contains the list of Security Advisories (SA) to inform you about identified security vulnerabilities in our product or service and proposed solutions.
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    ‎11-23-2023 12:10 PM
    If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.
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    ‎11-10-2023 12:59 PM
    The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system. The system will also generate a beeping sound indicating it needs attention:
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    100% helpful (1/1)
    ‎11-10-2023 12:47 PM
    This article describes all the steps that will help you to create LUNs after RAID failure.
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    ‎10-20-2023 08:57 AM
    This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
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    100% helpful (1/1)
    ‎09-25-2023 09:53 AM
    In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.
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    50% helpful (1/2)
    ‎07-27-2023 08:52 AM
    The timeline is present, but the recordings appear to be black for all cameras.
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    ‎06-09-2023 04:34 PM
    If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
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    ‎05-12-2023 10:59 AM
    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎05-12-2023 09:05 AM
    Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.
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    ‎05-03-2023 09:47 AM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    100% helpful (1/1)
    ‎03-09-2023 03:59 PM
    The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
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    ‎03-09-2023 03:35 PM
    This article contains all the steps to restore DIVAR IP 7000 R2 to factory default. Note: By performing the Initial Factory Setup on the system, ALL DATA from the ENTIRE system will be erased.
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    ‎02-28-2023 11:29 AM
    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    ‎02-24-2023 04:18 PM
    Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
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    100% helpful (2/2)
    ‎02-14-2023 10:23 AM
    Collection of FAQs for the Video IT Products DIP 6000 & 7000 R2, DIVAR IP AIO 5000/ 7000, DIVAR IP all-in-one 7000 (gen 3), DSA E2700 (EOL), DSA E2800, HP Workstations, HPE Servers
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    ‎02-08-2023 09:01 AM
    This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2
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