Bosch Building Technologies

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    ‎06-20-2023 03:39 PM
    Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0
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    ‎06-14-2023 11:13 AM
    This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.
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    ‎06-08-2023 11:01 AM
    This article is focused on a method of creating a new profile with own parameters and make this new profile active.
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    100% helpful (2/2)
    ‎06-08-2023 09:40 AM
    Download BVMS Lite from the Download Area and use the quick installation guide to set-up the system.
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    ‎06-06-2023 02:55 PM
    We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.
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    ‎05-29-2023 11:39 AM
    This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
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    ‎05-29-2023 11:05 AM
    This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.
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    ‎05-29-2023 10:32 AM
    This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  
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    100% helpful (1/1)
    ‎05-19-2023 02:32 PM
    BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues
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    ‎05-18-2023 05:21 PM
    This behavior was improved with the release of Video Security Client/App 3.2.3.
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    100% helpful (4/4)
    ‎05-16-2023 04:37 PM
    In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.
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    ‎05-10-2023 10:56 AM
    The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50
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    ‎05-05-2023 12:21 PM
    This article aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this article describes how data, as processed during the Person Identification steps, can be classified. Finally, this article lists technical measures for data protection in the context of BVMS Person Identification.
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    100% helpful (1/1)
    ‎05-05-2023 11:04 AM
    This article explains how to find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)
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    ‎05-05-2023 09:03 AM
    Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)
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    ‎05-05-2023 08:53 AM
    This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    ‎05-04-2023 03:25 PM
    This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.
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    ‎05-04-2023 03:03 PM
    Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.
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