Bosch Building Technologies

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    100% helpful (1/1)
    ‎11-02-2023 03:43 PM
    ⚠️ NOTE: This procedure is the same for all 2U and 3U systems and is also applicable for DIP 7000 AIO GEN3 , except 3108 FW might be different, depends on the exact model.
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    ‎10-31-2023 01:49 PM
    Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.
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    ‎10-25-2023 08:20 AM
    The detection distance (based on the pre-defined requirements*) depends on the focal length and the size of the of the gun. 
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    ‎10-25-2023 08:11 AM
    In this article you will see how to import project files into Configuration Manager in both versions: v6.10 & v7.41  
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    ‎10-23-2023 01:25 PM
    If you have for e.g. a SNC-EM642R camera and you want to find out which device packs you need for your entire solution, follow the steps from this article.
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    100% helpful (1/1)
    ‎10-23-2023 10:48 AM
    Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.
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    ‎10-20-2023 08:57 AM
    This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
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    100% helpful (1/1)
    ‎10-19-2023 10:34 AM
    Prior to receiving any type of support, the customer needs to be informed that he/she must have a valid SMA (Software Maintenance Agreement)
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    ‎10-18-2023 04:16 PM
    Check this article and find the compatibility matrix between Bosch cameras and Milestone
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    ‎10-18-2023 01:49 PM
    The package updates to the latest recovery image (app0), regardless of which app1 or former app0 firmware is running on any CPP4, 6, 7 or 7.3 platform.
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    ‎10-18-2023 01:36 PM
    This article describes how to connect with for example VLC-player directly to the Multicast group where the Encoder is streaming into.
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    ‎10-18-2023 11:05 AM
    When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.
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    ‎10-17-2023 04:34 PM
    The following steps have to be performed in order to use an updated software installation package on a DIVAR IP all-in-one 7000 3rd generation video management appliance.
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    ‎10-16-2023 04:26 PM
    If you have a DIVAR network/hybrid 2000/3000/5000 recorder and you want to connect and configure it, you can do it with the internet explorer compatibility mode in Microsoft Edge and you can use the system as before.
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    ‎10-13-2023 10:48 AM
    Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on
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    ‎10-13-2023 08:41 AM
    This article provides solution for Bosch PTZ camera & Genetec VMS when camera's image does not follow the correct field of view on the map.
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    ‎10-13-2023 08:30 AM
    This article answers the question:  Is there a search limit of results in BVMS Operator Client Logbook for collecting license plate data?
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    ‎10-13-2023 08:11 AM
    This article presents the the successor of VIDEOJET Decoder 7000 (VJD-7513). The replacement of it is F.01U.407.935 / VJD-7523.
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    ‎10-05-2023 08:05 AM
    This article shows how to reset the Sony Ipela HD (SNC-DH180) camera to the factory default settings.
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    ‎10-04-2023 09:34 AM
    This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.
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