Bosch Building Technologies

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    ‎02-24-2022 03:50 PM
    This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.
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    ‎05-31-2024 12:17 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    50% helpful (1/2)
    ‎04-24-2024 10:47 AM
    Find out from this article what is the domain name used to connect your DIVAR to the Remote Portal
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    100% helpful (1/1)
    ‎06-12-2024 02:18 PM
    This article explains how to fix the behavior of MIC IP 7000i/9000i Bosch camera when is out of focus during a rapid zoom
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    100% helpful (1/1)
    ‎07-07-2022 04:40 PM
    This article contains a step-by-step guide which explains how you can perform a full factory default of DSA E2800 via SANtricity Storage Manager by using Script Editor
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    ‎08-02-2021 10:52 AM
    The Divar AN 3000/5000 features the ability to ping an IP address, thus allowing the technician to verify that the workstation that is to connect to the Divar can be seen on the network. Please note that this only checks the connection from the DIVAR to the Workstation. Ping operates by sending Internet Control Message Protocol (ICMP) echo request packets to the target host and waiting for an ICMP echo reply. The program reports errors, packet loss, and a statistical summary of the results.
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    ‎07-09-2024 04:58 PM
    Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address (iSCSI target).
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    ‎07-26-2024 12:29 PM
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image.
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    100% helpful (2/2)
    ‎11-24-2023 11:58 AM
    This script will make your encoder to toggle relay 1 only when IVA rule #1 alarm is active.
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    ‎03-29-2023 02:18 PM
    This article describes the absolute minimum information we need in order to start analyzing and optimizing Video Analytics performance
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    ‎04-05-2021 12:06 PM
    This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.
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    ‎06-09-2023 04:55 PM
    In this article you will learn how to install the keyboard drivers and hot to configure a BVMS workstation for Keyboard integration
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    ‎11-09-2022 03:44 PM
    This article provides solutions regarding how to resolve SD Card Recording Issues with the MIC-7100i IP starlight and Inteox Cameras
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    100% helpful (1/1)
    ‎12-21-2023 10:13 AM
    New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator. 
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    ‎08-29-2023 10:16 AM
    The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article
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    ‎05-11-2023 10:50 AM
    To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".
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    100% helpful (2/2)
    ‎10-23-2024 04:21 PM
    Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.
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    ‎08-30-2023 04:37 PM
      Important note Currently, the VRM is itself very seldom used in combination with Genetec. Starting with 2022, Genetec developed a new driver for Bosch cameras “Hybrid driver for CPP13/14+”. With this, the VRM is not considered anymore. With the old “Legacy (CPP7.3 and older) the VRM is still supported.      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed. If you would like to know how to replay the recordings from a Bosch camera managed by Bosch Video Recording Manager (VRM) in Genetec Security Center software, please follow this video: How to use VRM recording in Genetec Security Center   Note:  To support customer needs and to leverage the most important features of Bosch cameras (like data security, Video Analytics, and intelligent bitrate management), the agreed focus of Bosch and Genetec is on the Genetec Archiver Recording Solution. Current and future developments are focused on this recording solution and the VRM in Genetec will only be supported to maintain existing and upcoming projects where a VRM solution is selected. There will be no development of new features. In this maintenance mode, the following is possible: • Certification of new VRM versions (for projects)* • Certification of new DIVAR IP’s* *Requirement: stable API on VRM side Note: The VRM itself might offer more functionality not covered with the integration in Genetec.
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    100% helpful (1/1)
    ‎04-20-2022 03:02 PM
    Here we describe the steps that would be need to be done to successfully move VRM to a new server.
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    ‎05-04-2023 03:25 PM
    This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.
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