Bosch Building Technologies

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    Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address (iSCSI target).
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    ‎08-30-2023 04:37 PM
      Important note Currently, the VRM is itself very seldom used in combination with Genetec. Starting with 2022, Genetec developed a new driver for Bosch cameras “Hybrid driver for CPP13/14+”. With this, the VRM is not considered anymore. With the old “Legacy (CPP7.3 and older) the VRM is still supported.      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed. If you would like to know how to replay the recordings from a Bosch camera managed by Bosch Video Recording Manager (VRM) in Genetec Security Center software, please follow this video: How to use VRM recording in Genetec Security Center   Note:  To support customer needs and to leverage the most important features of Bosch cameras (like data security, Video Analytics, and intelligent bitrate management), the agreed focus of Bosch and Genetec is on the Genetec Archiver Recording Solution. Current and future developments are focused on this recording solution and the VRM in Genetec will only be supported to maintain existing and upcoming projects where a VRM solution is selected. There will be no development of new features. In this maintenance mode, the following is possible: • Certification of new VRM versions (for projects)* • Certification of new DIVAR IP’s* *Requirement: stable API on VRM side Note: The VRM itself might offer more functionality not covered with the integration in Genetec.
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    ‎03-26-2024 03:35 PM
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    ‎09-25-2023 10:01 AM
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    ‎02-10-2023 02:05 PM
    Please check which port and protocol have been set on the camera that has the live black image.
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    ‎06-08-2022 07:54 AM
    Find out from this article in which situations the MAC address cannot be found or only part of the address is correctly extracted in Project Assistant when scanning a QR or Data Matrix code
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    ‎11-17-2022 10:20 AM
    Have a look in this article to learn how you can add ONVIF cameras to Configuration Manager through VSG managed by VRM.
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    ‎07-07-2022 04:40 PM
    This article contains a step-by-step guide which explains how you can perform a full factory default of DSA E2800 via SANtricity Storage Manager by using Script Editor
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    ‎04-19-2024 03:03 PM
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image.
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    ‎09-22-2023 04:01 PM
    AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 
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    ‎05-31-2024 12:17 PM
    This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.
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    ‎04-05-2021 12:06 PM
    This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.
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    ‎01-12-2023 09:43 AM
    When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.
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    ‎12-05-2022 08:21 AM
    What happens when you upgrade the SW of your Management Server form e.g. BVMS 10.0 to BVMS 10.1 and you have not prepared a BVMS 10.1 activation key beforehand?
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    ‎02-24-2022 03:50 PM
    This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.
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    ‎09-28-2021 11:50 AM
    This article describes the easiest method for adding Expansion shelves to a Base unit DSA E-Series E2600, E2700 or E2800.   This article also applies when: The amount of storage is overloaded and you need additional storage after fully populating the base shelf.   Article requirements: 1. Configuration Manager 2. Configuration Client which is included with BVMS 3. Santricity Software   Step-by-step guide      
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    ‎11-15-2022 04:47 PM
    Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.
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    ‎10-26-2022 12:41 PM
    The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS.
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    ‎06-16-2022 02:28 PM
    The attached document provides more insights into the system configuration regarding the BVMS - Operator collaboration with Slack
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    ‎02-20-2023 03:38 PM
    This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.
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