Bosch Building Technologies

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    ‎09-22-2023 04:01 PM
    AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 
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    Tuesday
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    ‎10-21-2022 03:00 PM
    Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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    ‎01-04-2023 09:09 AM
    This article it is about analog control system connected directly to the MIC IP serial port. The serial com ports of traditional analog systems head end control systems connect directly to the RS485 input of the MIC IP models listed within this article.
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    ‎08-29-2023 10:16 AM
    The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article
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    ‎09-25-2023 10:01 AM
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    ‎08-29-2023 10:31 AM
    Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.
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    ‎05-15-2023 11:46 AM
    When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.
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    ‎05-19-2023 02:32 PM
    BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues
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    ‎06-09-2023 04:34 PM
    If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
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    ‎02-14-2023 07:56 AM
    After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?
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    ‎10-27-2022 11:51 AM
    According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.
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    ‎02-28-2023 11:29 AM
    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    ‎01-19-2023 09:23 AM
    Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 
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    ‎08-04-2022 08:15 AM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    ‎06-26-2023 10:20 AM
    For instance, you can search for articles that have been given a particular label.
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    ‎02-20-2023 03:38 PM
    This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.
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    ‎03-14-2023 10:28 AM
    There are two methods of working with 3rd party apps: through Remote Portal and Configuration Manager. In this article you will find the step-by-step guide where is described the method using Configuration Manager.
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    ‎07-20-2022 02:48 PM
    One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continuous and alarm recording mode.
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    ‎07-11-2023 09:59 AM
    By subscribing to a specific topic on the Knowledge Base, you ensure that you receive timely updates and relevant information.
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