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    Security: Video

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    ‎10-20-2022 10:13 AM

    AUTODOME inteox 7000i - Overheating

    The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.
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    ‎06-14-2024 03:50 PM

    FLEXIDOME IP starlight 8000i: wrong color applied to alarm-triggered bounding boxes (Camera Trainer)

    This articol provides solution for  FLEXIDOME IP starlight 8000i about wrong color applied to alarm-triggered bounding boxes (Camera Trainer).
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    716 Views
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    ‎09-29-2023 04:50 PM

    Licenses in Remote Portal are sometimes not recognized by Alarm Management

    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎05-17-2024 12:15 PM

    Camera display stamping becomes small after upgrade to FW 7.81.0060 for Bosch IP cameras CPP6 &CPP7

    After upgrading the camera firmware to version 7.81.0060 and higher, the camera display name become smaller in the font size. This is observed in CPP 6 and CPP 7 Bosch IP cameras.
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    608 Views
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    ‎05-31-2024 03:37 PM

    Cannot connect to IPMI & cannot collect the logs for my DIVAR IP 7000 AIO Gen3

    This article explains what action should be done for DIVAR IP 7000 Gen 3 before collecting IPMI logs
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    1606 Views
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    ‎08-02-2022 03:29 PM

    VideoJet Multi 4000: transmission of transparant data via serial port stops after its reboot

    The solution is via a workaround using an ATSL script in the encoder to re-set the COM port baud-rate upon a reboot/restart of the encoder (which should in normal practice not happen to often).
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    ‎08-22-2022 03:21 PM

    BVMS v11.0 License Manager: link to Remote Portal is redirecting to the 404 Not Found page

    This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page
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    324 Views
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    ‎08-10-2022 07:48 AM

    Operator Client: number of Image pane rows in the Favorites exceeds the max. set by system parameter

    This article explains what you can do when the message:“The number of windows in this view exceeds the maximum limit set in the system parameters” appears in Operator Client with minimum 2 Monitors.
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    1732 Views
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    ‎06-14-2024 01:43 PM

    MIC IP ultra 7100i (CPP 7.3 ) –Front end not available after FW upgrade from 7.62.0005 to 7.70.0126

    This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126
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    1693 Views
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    ‎05-20-2022 09:16 AM

    Sony cameras : edge recording and SD cards when DVR fails

    Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.
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    843 Views
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    ‎05-09-2022 02:57 PM

    Fix black screen and 'Display blanked' message in Live view of AUTODOME camera

    The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!
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    3356 Views
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    ‎05-09-2022 02:10 PM

    AUTODOME IP starlight 7000 HD & Genetec: Troubleshoot frozen image & no PTZ

    Check this article and find out how can you fix the bad frozen image and no PTZ, bad images, uncontrollable web-interface, stuck images in Genetec live/recording for AUTODOME IP starlight 7000 HD camera (FW 7.10.0076) integrated in Genetec as VMS. Version 5.9.4
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    4252 Views
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    ‎05-03-2022 11:41 AM

    Troubleshoot issues with Live Only ONVIF Cameras in BVMS

    This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  
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    2199 Views
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    ‎08-21-2023 09:06 AM

    Bosch IP cameras image crashes or it shows blue screen: logs interpretation

    Based on the symptoms of no steaming video, a blank diagnostic log and the message below in the logs, there could be a few possible problems. These would be internal hardware issues.  
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    1746 Views
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    ‎03-18-2022 03:58 PM

    What can I do, if 'automatic device discovery' fails in Milestone XProtect?

    This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.
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    1491 Views
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    ‎03-07-2022 12:59 PM

    Divar Network 2000 - no Administrator user available: cannot perform password reset

    Username Administrator is not available from the drop-down list, and any generated backdoor password will not work & only one user (other than Administrator) is available in the drop-down list
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    3464 Views
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    a month ago

    Dinion IP ultra 8000 MP: Reduce chromatic aberration and improve the picture quality

    Under sunlight conditions Dinion IP ultra 8000 MP may give an excessive blue contouring around white objects.
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    760 Views
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    ‎02-24-2022 03:50 PM

    DIVAR IP 7000 AIO: iSCSI device shows Access denied in BVMS Configuration Client

    This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.
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    2957 Views
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    ‎01-26-2022 02:48 PM

    DIVAR IP 7000 AIO: Software Center cannot upgrade BVMS 10.1 to 11 (wrong path letter)

    The USB driver has a different letter than E:\ and DIVAR IP Software Center seems to look only in this root, in fact it doesn't find the new software.
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    3770 Views
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    ‎09-25-2023 10:01 AM

    Troubleshooting Smart Notification in Bosch Alarm Management

    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    2979 Views
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