Security: Video

In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.

Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

Follow the steps from this article and find out how you can remotely view and collect the system's event log through IPMI (Intelligent Platform Management Interface).

Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.

This article explains what action should be done for DIVAR IP 7000 Gen 3 before collecting IPMI logs

Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.

The BVRAdmin password is a password for a Windows user and needs to be changed accordingly, from Windows settings. Please be aware that if you have BVMS installed on your DIVAR, it is important to change in BVMS Configuration Client the iSCSI target password after this was changed for BVRAdmin user.

Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.

Find out from this article what is the domain name used to connect your DIVAR to the Remote Portal

You can try the steps explained in this article to create a Task using Task Scheduler from MS Windows

This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)

This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.

Time zone drop down is greyed out and it's not possible to reconfigure the Time Zone on the DIP-44/64 after installing BVMS 12.1 and enabling UAC.

BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.

If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."

Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.

"An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  

During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?

IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.

Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.