Bosch Building Technologies

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    ‎03-22-2023 03:55 PM
    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    100% helpful (1/1)
    2 weeks ago
    Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.
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    ‎02-28-2023 09:34 AM
    This article lists different ways to connect to cameras Live/Playback using the Video Security Client/App: to DIVAR IP AIO/BVMS system or to Camera directly, bypassing DIVAR IP AIO/BVMS system.  
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    ‎08-29-2023 10:40 AM
    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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    ‎08-17-2023 04:44 PM
    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    ‎10-25-2022 02:40 PM
    This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
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    ‎09-29-2023 04:50 PM
    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎09-20-2022 02:36 PM
    Follow the steps below and find out how you can perform the Firmware Upgrade for multiple cameras in bulk
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    ‎08-22-2022 03:21 PM
    This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page
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    3 weeks ago
    Check this article to learn how to move a license from an user account to another one in Remote Portal
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    ‎08-22-2022 02:01 PM
    If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
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    100% helpful (1/1)
    ‎09-22-2023 02:32 PM
    When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.
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    ‎07-27-2022 10:08 AM
    This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset
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    100% helpful (2/2)
    ‎08-29-2023 10:26 AM
    This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )
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    ‎06-23-2022 04:47 PM
    Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    ‎08-25-2023 03:05 PM
    This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.
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    ‎01-24-2023 11:53 AM
    This account has been locked because of too many failed login attempts. Try again in 39 seconds.
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    ‎08-29-2023 10:39 AM
    Follow the steps from this article and find out how you can license BVMS Viewer v.11.0  or above for free.
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    ‎02-04-2022 08:18 AM
    Remote Connect service allows the Customer users to display cameras on Remote Portal Viewer on Video Security App and Video Security Client.
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