Security: Video

Welcome to the 2.3.0 release of Project Assistant for Windows, Android and iOS. There are many new features and bug fixes in this release that are detailed in this article.

Welcome to the 3.3 release of Video Security for Windows, Android and iOS. There are new features and bug fixes in this release, some of the highlights are described in this article!

This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

Check this article and find the difference between unmanaged sites and subsystems (BVMS)

Check the sample script from this article. It is not a working script, that can be used directly. Follow the instructions in comments of the script to tailor it for your use.  

Check this article and see what's new in Project Assistant version 1.2.2

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

Find out from this article the steps that should be considered for a planned shutting down and powering up of your BVMS system

This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.

Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2

Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126

The purpose of this article is to provide the step-by-step process of adding drives to a DIVAR IP 7000 R1 (DIP-7080-00N) Recording appliance and configure initial RAID setup on it.

This article explains what can you do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0

Central Technical Support team may ask you to provide them with the logs from VIDEOJET decoder 7000 (VJD-7513). Follow this article and find out how to do this!

This article describes how you can remove the existing BVMS or BVMS viewer configuration and generate a fresh configuration again in a situation the customer/installer is unable to remember the Admin login credential to the BVMS/ BVMS viewer.

Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  

This article explains how you can restore Bosch IP cameras to the factory defaults and what changes are done after this action depending on the camera Firmware