MVS gets error message “Videoprovider not available” when trying to log on. Also, the BVMS Configuration Client shows the X mark on the MVS. What to do?
During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
When integrating Intelligent Insights with a self-signed certificate, the BVMS operator client always shows an error message when opening a widget in the BVMS operator client image pane. Find out from this article how to solve this behavior!
By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment.
This behavior became visible after upgrading BVMS to version 11.1.1.65.
The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?
When trying to open the SuperDoctor app, the default browser opening is Internet Explorer and the login page is not showing up. "This site is not secure" message occurs and there is no possibility to continue to the localhost.
This article provides causes and solutions if the Security Center crashes and is no longer operational - this may happen directly at launch or when you try to enable one of the plugins' tasks.
In case of unexpected behavior of the Bosch Forensic Search in Genetec Security Center this page can help during the investigation and in finding the root cause of the problems
During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?
BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.
