Security: Video

"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.

Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?

If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.

Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager? Find out here why this message is displayed and what you should do to fix it.

Welcome to the 2.3.0 release of Project Assistant for Windows, Android and iOS. There are many new features and bug fixes in this release that are detailed in this article.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.

This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.

This article describes the method about how you can import a .txt file containing a group of cameras from Configuration Manager in Project Assistant App.

This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  

Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).

This article provides solutions regarding how to resolve SD Card Recording Issues with the MIC-7100i IP starlight and Inteox Cameras

The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 

If WebRTC doesn’t work for you, follow this article to locate the reason:

The initial idea of the Project Assistant is nicely summarized in the video from this article

BVMS OPC server restricts the use of some symbols in the camera names

The UDP tunneling cannot be configured on BRS. Network cards are grayed out.

Keep an eye on your customers’ sites, and verify on-demand if the site is clear before the personnel enters.

Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon

If cleaning the bubble is required, use the following procedures and comply with all the warnings listed in this article.