This article explains how you can monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.
If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed.
What could be the reason?
This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).
Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).
By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.
The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
This article presents what web browsers are supported by Bosch IP cameras.
Also, presents the tools to be used in replacement of Internet Explorer and MPEG-ActiveX.
To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests.
