Security: Video

In this article you will see how to import project files into Configuration Manager in both versions: v6.10 & v7.41  

This article explains why the Live view shows ‘Authentication failed’ in Video Security App.

This article describes the method about how you can import a .txt file containing a group of cameras from Configuration Manager in Project Assistant App.

Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon

BVMS v11.0 offers a map-based tracking assistant and improved geographical awareness with online maps. Read on to learn how to configure the map-based tracking assistant.

When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.

Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.

This article presents what web browsers are supported by Bosch IP cameras. Also, presents the tools to be used in replacement of Internet Explorer and MPEG-ActiveX.

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

For years, we’ve provided a convenient way to view live videos from the Bosch Video Security Client via Remote Portal to complement our products. We’re delighted to share an enhanced service coming in April 2024. VideoView+ is a purchasable license that is simple and user-friendly to access your videos from anywhere.

This article explains how you can  monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.

Find out from this article what could be the causes of red cross displayed in Configuration Manager for MVS when connecting with iOS device

If WebRTC doesn’t work for you, follow this article to locate the reason:

Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).

BVMS v10.1 and  BVMS v11.0 come with a checkbox where you can logon to the Operator Client with Windows Credentials. If you want to use this function, you need to set up the BVMS Configuration Client and browse the AD users-groups. Then, the users can sign in to Operator Client with their Windows-Credentials. 

By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?

This article presents what's new in Video Security 3.7 for Windows, Android and iOS.

Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.