Bosch Building Technologies

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    ‎01-11-2023 04:35 PM
    This article describes how you can add and grant a Technician user permission on a specific group or camera in Bosch Remote Portal. Per default a Technician user can access all unrestricted groups and cameras. The Technician can further access all restricted groups and cameras to which he is added to.
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    ‎06-08-2022 07:54 AM
    This article explains how to configure a single camera that already has a fixed IP address assigned, using Project Assistant App.
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    ‎02-06-2024 02:15 PM
    This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).
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    ‎07-19-2021 11:20 AM
    Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.
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    ‎01-16-2023 03:54 PM
    This article explains step by step how to do the configuration of a camera & VJD 7000 & Monitor Group integrated in BVMS 11.1.1.
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    ‎03-16-2023 08:43 AM
    Configuration Manager 7.60 by default will only trust CA signed certificates. Changing the security requirements will change the behavior of how CM displays the connection/access.
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    ‎11-18-2021 09:47 AM
    This article explains how you can change the IP Matrix Passcode PIN when using Configuration Manager version lower than 7.50 & VIDEOJET decoder 7000 (VJD-7513) FW version lower than 10.22.
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    ‎11-06-2023 09:09 AM
    This article presents step-by-step how to check the status of the RAID array via LSA, replace & rebuild the faulty HDD (DIP 6000 AIO).
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    ‎08-29-2023 10:32 AM
    Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.
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    ‎06-23-2023 02:15 PM
    This article explains step-by-step how to upgrade the MegaRAID Storage Manager to v.17.05 on DIVAR aio 7000.
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    ‎09-02-2022 02:33 PM
    This article contains a step-by-step guide related to updating process of the E-Series controller firmware
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    ‎10-04-2023 08:26 AM
    To set up certificate-based authentication with Bosch, you'll typically need to follow the steps from this article.
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    ‎09-06-2023 10:31 AM
    This article is a step-by-step guide about Video View License activation process.
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    ‎07-22-2021 01:35 PM
    An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.
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    ‎08-21-2023 09:50 AM
    Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.
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    ‎06-03-2022 04:25 PM
    This article explains how to install Video Security app from the Site Monitor app, if not installed so far.
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    ‎01-20-2023 08:30 AM
    This article contains the steps to focusing a Bosch Box camera: set the Back Focus to the Center position and focus on a specific area
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    ‎03-28-2023 12:26 PM
    When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.
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    ‎03-18-2022 03:21 PM
    This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' 
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    ‎09-26-2023 10:22 AM
    This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management
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