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    Security: Video

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    ‎03-28-2023 12:26 PM

    How to add a user to Remote Alert service in Remote Portal?

    When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.
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    ‎03-22-2023 04:05 PM

    How to disconnect DIVAR IP from Remote Portal via System Manager?

    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎03-22-2023 03:55 PM

    Which are the capabilities and limitations of DIVAR IP AIO & Remote System Management – Blueprints?

    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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    ‎02-28-2023 09:34 AM

    Are there different ways to remotely connect to cameras (Live/ Playback) using VSC/ App?

    This article lists different ways to connect to cameras Live/Playback using the Video Security Client/App: to DIVAR IP AIO/BVMS system or to Camera directly, bypassing DIVAR IP AIO/BVMS system.  
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    ‎02-20-2023 02:19 PM

    What are the ports and domains of cameras to reach the Bosch Remote Portal for remote viewing?

    This article explains how to proceed when you want to register a camera to Bosch Remote Portal and the client’s network is restricted.
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    ‎01-24-2023 11:53 AM

    Why does my user get blocked in Remote Portal?

    This account has been locked because of too many failed login attempts. Try again in 39 seconds.
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    ‎01-12-2023 04:55 PM

    How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?

    This article explains how to connect an INTEOX camera to the S&ST ecosystem using Configuration Manager (7.20 and later).
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    100% helpful (2/2)
    ‎01-11-2023 04:41 PM

    How to proceed if the server is unreachable while connecting devices to the Bosch Remote Portal?

    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
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    100% helpful (1/1)
    ‎01-11-2023 04:25 PM

    How the video stream management works when using the Remote Portal connect feature?

    Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?
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    ‎01-11-2023 03:59 PM

    How can you configure a Counter Report in Bosch Remote Portal?

    Camera Counter Reports are available on Bosch IP cameras capable of Essential Video Analytics or Intelligent Video Analytics, which are connected directly to the Remote Portal.
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    ‎01-04-2023 03:39 PM

    Can I change the camera name in Bosch Remote Portal?

    To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.
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    ‎11-22-2022 03:32 PM

    How to connect to your cameras with Bosch Video Security Client through Remote Portal?

    Remote Portal's Remote Connect service allows connection to your devices through the Remote Portal with your client software, such as Video Security Client and Video Security App.
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    ‎11-17-2022 12:13 PM

    Fix Configuration Manager v7.20 & Remote Portal connection - "The remote name could not be resolved”

    When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"
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    931 Views
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    ‎10-25-2022 02:40 PM

    Recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only

    This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.
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    702 Views
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    100% helpful (1/1)
    ‎10-21-2022 01:31 PM

    Can I remotely add my Divar network in BVMS Viewer by domain name?

    Here you will find the answer and recommendations of our experts related to the NVR integration in BVMS Viewer via DNS
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    ‎08-22-2022 03:21 PM

    BVMS v11.0 License Manager: link to Remote Portal is redirecting to the 404 Not Found page

    This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page
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    291 Views
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    ‎08-22-2022 02:01 PM

    Is the time in the Remote Portal graph different from the one exported to the csv file?

    If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
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    235 Views
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    ‎08-02-2022 11:12 AM

    Why the "Customer" user from Bosch Remote Portal can see only few cameras in Video Security App?

    Let's suppose that the "Customer" user should see 3 cameras in the Video Security App. When logging to the App, he can see only 2 of them. Why?
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    1173 Views
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    ‎07-27-2022 10:08 AM

    What to do if you don’t receive the account activation or password reset e-mail from Remote Portal?

    This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset
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    374 Views
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    ‎06-23-2022 04:47 PM

    Why is Bosch IP camera showing red padlock after connecting to Remote Portal from Config Manager?

    Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    1988 Views
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